Lacey Reed
Southern Pines,NC
Summary
With a proven track record at Friend To Friend, I excel in task coordination and effective communication, enhancing program initiatives and advocacy for victims. My expertise spans from developing applications to streamlining radiology processes, achieving significant operational efficiencies. Skilled in crisis management and staff training, I consistently exceed organizational goals through innovative solutions and teamwork.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Shelter Programming Coordinator
Friend To Friend
Carthage, NC
04.2024 - Current
- Conducted comprehensive research to develop programming initiatives.
- Assisted in designing and developing applications using various programming languages.
- Identified potential areas for improvement within existing programs.
- Drafted user manuals, training materials, and operational guides for new programs.
- Ensured compliance with all applicable laws, regulations, policies, and procedures.
- Ensured program operations adhered to financial goals.
- Built strong connections with victims and their families.
- Coordinated referrals for mental health counseling, housing solutions, and employment needs.
- Attended court hearings to advocate for victims.
- Contributed to interdisciplinary meetings focusing on crime victims' situations.
- Guided clients on available options such as police report filing.
Victim Advocate
US Army
Fort Bragg/Fort Irwin, NC
09.2018 - 11.2023
- Developed and maintained relationships with victims, their families, law enforcement personnel, prosecutors, victim service providers, and other stakeholders.
- Provided emotional support and comfort to victims of crime.
- Assisted clients in completing applications for protective orders or restraining orders.
- Attended court hearings to provide advocacy for victims throughout the criminal justice process.
- Provided training sessions on topics related to victimization issues.
- Prepared reports summarizing activities performed while working with clients.
Radiology Supervisor
US Army
Fort Irwin, CA
05.2017 - 11.2023
- Established procedures for departmental operations.
- Streamlined radiology processes for better operational efficiency.
- Managed scheduling for patient imaging studies.
- Evaluated performance of radiology department personnel.
- Oversaw maintenance of equipment while ensuring adequate staffing levels.
- Established strict adherence to radiation safety protocols.
- Enhanced collaboration between radiology staff and healthcare teams.
- Handled customer service complaints promptly.
- Created reports on operational performance metrics focusing on productivity levels.
- Handled inventory control to ensure adequate stock levels.
- Assessed current processes in the radiology department.
- Earned accreditation.
- Managed staff hours according to operational demands.
Executive Assistant
US Army
Fort Bragg, NC
05.2014 - 01.2017
- Arranged travel plans for executive team, managing logistics seamlessly.
- Managed sensitive documents and records.
- Ensured smooth daily operations through consistent coordination with various departments.
- Streamlined administrative support for essential business paperwork.
- Implemented organized systems to facilitate easy information retrieval.
- Managed email communications efficiently.
- Contributed to creation of office administration protocols.
- Managed data input operations efficiently across various platforms.
- Organized conferences, seminars, and events based on executive direction.
- Created a positive first impression for arriving guests.
- Oversaw comprehensive catering requirements for organizational events.
- Supervised stock management to guarantee consistent access to resources.
- Handled incoming calls, offering solutions as required.
Radiology Technician
US Army
Fort Bragg, NC
06.2006 - 06.2014
- Performed diagnostic imaging procedures such as X-ray, fluoroscopy and computed tomography scans.
- Developed film by operating automatic processing equipment to produce images for interpretation by a radiologist.
- Adjusted radiation protection devices according to the procedure being performed and patient size.
- Assisted with patient positioning for optimal imaging results.
- Monitored patients during examinations to ensure their safety and comfort.
- Reviewed patient records before exams.
- Prepared required materials ahead of treatment sessions.
- Organized necessary materials to support diagnostic tests.
- Guided patients in achieving correct positioning to enhance imaging outcomes.
- Communicated exam steps effectively to ensure patient understanding.
- Collaborated with physicians, nurses, and technologists.
- Ensured compliance with safety measures for X-rays and CT scanners.
- Validated exam types according to HIPAA guidelines with dual identifier verification.
Certified Nursing Assistant
Missouri Slope Nursing Home
Bismarck, ND
01.2004 - 04.2006
- Helped individuals with essential grooming tasks,
- Alerted registered nurse or physician of patient status updates.
- Ensured safe and efficient movement of patients using wheelchairs and stretchers.
- Responded to patient needs efficiently and effectively via call lights.
- Maintained routine patient repositioning to enhance comfort and prevent sores.
- Assessed any variations in patients' health status.
- Provided feeding assistance as required.
- Kept comprehensive logs of patient issues for medical staff review.
- Guided patient movement using safe and proper equipment.
Education
Bachelor of Science - Psychology
Park University
Kansas City, MO12-2024
Skills
- Task coordination
- Conflict resolution
- Problem-solving aptitude
- Effective communication
- Multitasking Abilities
- Written communication
- Active listening
- Teamwork
- Time management abilities
- Volunteer coordination
- Staff training
- Crisis management
- Self motivation
- Task prioritization
- Professionalism
- Cultural awareness
Certification
- D-SAACP
- National Society of Leadership and Success
References
References available upon request.
Timeline
Shelter Programming Coordinator
Friend To Friend
04.2024 - Current
Victim Advocate
US Army
09.2018 - 11.2023
Radiology Supervisor
US Army
05.2017 - 11.2023
Executive Assistant
US Army
05.2014 - 01.2017
Radiology Technician
US Army
06.2006 - 06.2014
Certified Nursing Assistant
Missouri Slope Nursing Home
01.2004 - 04.2006
- D-SAACP
- National Society of Leadership and Success
Bachelor of Science - Psychology
Park University
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