Lacey Rowe
Sandy,OR
Summary
Efficient and personable former Escrow Officer with 20 years of experience making complex real estate transactions seamless for buyers, sellers and colleagues. Customer-focused and disciplined detail person with exceptional proficiency at coordinating multiple transactions simultaneously and accurately all while meeting deadlines of lenders, realtors, and the appropriate County. Team player with coworkers and clients with history of smooth closings and repeat customers. Always customer service focused.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Child Support Case Manager
State of Oregon, Dept. of Justice
Gresham, OR
01.2024 - Current
- Reviewed and maintained child support files and databases.
- Investigated cases of non-payment or underpayment of child support payments.
- Maintained up-to-date knowledge of relevant state laws, regulations, policies, procedures, and guidelines pertaining to child support enforcement.
- Executed court orders related to child support payments and other financial obligations.
- Monitored payment activities to ensure compliance with court-ordered child support agreements.
- Collected financial information from both parents to determine the appropriate amount of child support payments.
- Processed applications for modification of existing court orders related to child support payments.
Escrow Officer
First American Title Insurance Co
Gresham, OR
03/30/03 - 07.2023
- Reviewed contracts, commitments and orders to prepare for closing and assembled documents to prepare files and facilitate smooth final transactions.
- Oversaw complete real estate closing process and adhered to all related process guidelines, company standards and title requirements.
- Mastered escrow process, title process, financial transactions, company policies and procedures and regulatory requirements.
- Closed purchase transactions in multi-state, high-volume environment and satisfied customer expectations by meeting timelines and communicating proactively.
- Prepared closing documents with care to eliminate errors or delays in processes.
- Completed closing by recording and filing documents with the appropriate county.
- Reviewed confidential loan and closing documents for accuracy and verified funds.
Education
High School Diploma -
South Salem High School
Salem, OR06.1999
Skills
- Current State of Oregon Notary Commission
- Legal Document Preparation and Contract Knowledge
- Decision-Making with excellent customer service
- Time management with precise deadlines with lenders, property county, realtors, and clients
- Closing Process Coordination and Funds Disbursement
- Complex Problem Solving and Attention to Detail
- Verbal and Written Communication
- Experience working with confidential and time sensitive documents
Certification
- Commissioned Notary Public, State of Oregon - Current
- Completed Yearly Continuing Education in Fraud Prevention / Wire Fraud / Real Estate Red Flags
Affiliations
Camping / Gardening / Cooking / Playing games with family & friends
Timeline
Child Support Case Manager
State of Oregon, Dept. of Justice
01.2024 - Current
Escrow Officer
First American Title Insurance Co
03/30/03 - 07.2023
High School Diploma -
South Salem High School
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