Lacey Saint Ange
Brandenburg,United States
Summary
Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.
Overview
5
5
years of professional experience
Work History
FS Sales Representative
Cintas
01.2022 - Current
- Developing and qualifying leads within respective territory to drive additional sales opportunities through cold-calling and lead generation campaigns
- Gathering and utilizing business intelligence on prospects to support sales calls, product presentations and driving new business
- New business-to-business (B2B) sales experience
- Hunter sales mentality - goal driven and self-motivated
- Proficiency with Microsoft Office (Word, Excel, PowerPoint, Outlook), intranet/internet and Contact Management System.
- Awarded Phone Block Champion at RBS a training seminar.
- Averaging 12-16 presentations weekly with an average of 150 cold touches each week.
- Averaging 1-2 new B2B sales weekly.
District Sales Manager
ADP
11.2021 - 01.2022
- Identified and maximized sales opportunities, and increased customer retention rates
- Consistently surpassed sales quotas by implementing effective sales strategies and equipping providers with powerful product knowledge
- Attracted and retained customers at a high rate
- Worked to boosted territory sales significantly
- Identified and developed new referral sources.
- Pitched products and services to potential customers, securing new deals and sales opportunities.
- Developed tailored solutions in response to unique customer needs, increasing overall satisfaction rates.
Assistant Store Manager
Verizon
04.2019 - 10.2021
- Responsible for promoting, up-selling, and managing telecommunication services and products targeting commercial businesses, and individuals
- Provide sales support for major account negotiations and closings
- Stay abreast of new products and service plans
- Sell technology and communication products that are exceptionally reliable, salable, and flexible
- Promote voice, the Internet, auto Internet, digital tracking (GPS), and various carrier phones and service plans
- Responsible for customer retention and improving customer satisfaction index by demonstrating in-depth technical knowledge in a wide range of products and services
- Responsible for prospecting and cold-calling-meet with clients face-to-face to sell and promote products
- Consistently meet or exceed sales and performance goals.
- Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
- Rotated merchandise and displays to feature new products and promotions.
- Reviewed and screened applicant resumes to identify qualified candidates.
Education
Bachelor of Science - Business Management
Western Governors University
Salt Lake City, UT07.2024
High School Diploma -
Alpha Omega Academy
01.2017
Skills
- Product Knowledge
- B2B & B2C inside/outside sales
- Sales closing
- Consultative Sales Approach
- Negotiation
- Onboarding and Orientation
- Staff Training and Development
- Cold-calling
- Negotiation Tactics
Details
United States, 270-668-7355, lacey_witte@yahoo.com
Personal Information
Title: SALES EXECUTIVE
References
- Channing OaksfromCollier Title, 270-734-3545
- Sara Knight, 270-766-8206
Timeline
FS Sales Representative
Cintas
01.2022 - Current
District Sales Manager
ADP
11.2021 - 01.2022
Assistant Store Manager
Verizon
04.2019 - 10.2021
Bachelor of Science - Business Management
Western Governors University
High School Diploma -
Alpha Omega Academy