Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Lacey Thomas

Greeley,CO

Summary

I am compassionate, caring and take pride in what I do. I strive to be a role model to others and deliver the best care possible.

Overview

2026
2026
years of professional experience
1
1
Certification

Work History

Door Dasher

DoorDash
01.2019 - Current
  • Improved customer satisfaction by providing timely and accurate deliveries.
  • Managed multiple orders simultaneously, prioritizing tasks to ensure efficiency.

Licensed Insurance Agent

TTEC
04.2017 - 07.2019
  • Calculated quotes and educated potential clients on insurance options.
  • Recommended type and amount of coverage based on analysis of customers' circumstances

Customer Service Representative

Xerox
2015 - 2017
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.


CNA

Kenton Manor
2013 - 2014
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Checked patient vitals such as temperature, blood pressure.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Enhanced patient satisfaction by providing compassionate and attentive care.

Assistant Manager

Matts Flooring
2005 - 2012
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Developed strong working relationships with staff, fostering a positive work environment.

Detailing Manager

Extreme Auto Detailing
1999 - 2005
  • Managed multiple projects simultaneously, ensuring timely completion and adherence to quality standards.
  • Achieved high levels of customer satisfaction with attention to detail and excellent communication skills.

Education

High School Diploma -

Highland High School
Ault, CO
01-2002

Skills

  • Quick decision making
  • Patience and tolerance
  • Reliability and punctuality
  • Safety awareness

Certification

  • CNA - Certified Nurse Assistant

Languages

English
Native or Bilingual

Timeline

Door Dasher

DoorDash
01.2019 - Current

Licensed Insurance Agent

TTEC
04.2017 - 07.2019

Customer Service Representative

Xerox
2015 - 2017

CNA

Kenton Manor
2013 - 2014

Assistant Manager

Matts Flooring
2005 - 2012

Detailing Manager

Extreme Auto Detailing
1999 - 2005

High School Diploma -

Highland High School

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Lacey Thomas