Lacey Thompson
Kennewick
Summary
Professional Bartender with extensive knowledge of spirits and engages customers one-on-one. Friendly, open and committed to building customer base by providing positive service experience. Seeking employment to utilize existing skills in the dinamic environment serving a diverse clientele.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Bartender
Tin Hat Tavern
09.2019 - 03.2023
- Mixed unique and interesting cocktails for customers, including bar specials.
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
- Enhanced customer experience with engaging conversations and personalized drink recommendations.
Cocktail Server
Crazy Moose Casino
03.2009 - 09.2019
- Provided attentive service, regularly checking in on guests to ensure their needs were met.
- Managed cash transactions accurately, ensuring proper handling of payments and tips.
- Developed strong relationships with regular guests, creating personalized experiences that encouraged loyalty.
- Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
Server
I HOP
03.2007 - 02.2009
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
High School Diploma -
Riverview High School
Finley, Wa08-2005
Skills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
- Alcohol awareness
- Sales expertise
- Bilingual in Spanish
- Bussing and serving
- Engaging customers
- Fast learner
- Bar equipment use
Certification
- Food Handler's Card
- Alcohol Server License
Timeline
Bartender
Tin Hat Tavern
09.2019 - 03.2023
Cocktail Server
Crazy Moose Casino
03.2009 - 09.2019
Server
I HOP
03.2007 - 02.2009
High School Diploma -
Riverview High School
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