Summary
Overview
Work History
Education
Skills
Timeline
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Lacey Vaughn

Worland,WY

Summary

Dynamic professional with a proven track record in leadership and organization, exemplified during my tenure as General Manager of Food Service at Malt Shop. Skilled in conflict resolution and team management, I excelled in enhancing operational efficiency and customer satisfaction while maintaining meticulous recordkeeping. Adaptable and calm under pressure, I thrive in fast-paced environments.

Overview

21
21
years of professional experience

Work History

Homemaker

Self-employed
01.2011 - Current
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Developed and maintained courteous and effective working relationships.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Resolved problems, improved operations and provided exceptional service.

Transportation Coordinator12

Texoma Dog Ranch
06.2017 - 03.2018
  • Identified appropriate travel routes in accordance with applicable traffic and animal transportation laws, regulations, protocols, and guidelines.
  • Provided timely transportation of rescue animals to healthcare facilities and new homes.
  • Determined most effective mode and routing of animals to customer locations and veterinary clinics.
  • Coordinated dispatching and cooperation of 12 drivers and animal rescue organizations to accomplish daily delivery requirements.
  • Tracked animal transportation from dispatch through delivery to verify timely arrival.
  • Worked with service providers to resolve issues and correct delays.
  • Worked closely with personnel, customers, and animal rescues to resolve problems.

Shop Manager

Hidden Treasures Antiques
01.2010 - 10.2010
  • Corrected problems, and increased efficiency to maintain productivity targets.
  • Kept orderly and accurate accounting records by monitoring sales documentation.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Delivered excellent customer service by addressing and resolving customer inquiries and complaints.

Tanning Salon Manager

Bahama Bay
12.2009 - 10.2010
  • Controlled inventory by tracking expenses, purchases, and shelf stock.
  • Maintained general appointment calendar and set shift schedules.
  • Managed cash flow, business transactions, banking, and accounting processes.
  • Oversaw salon employee performance, facility cleanliness, and sales.
  • Worked to continuously increase salon business through effective sales, service, and operations policies.

General Manager of Food Service

Malt Shop
01.2004 - 10.2010
  • Tracked food production levels, meal counts, and supply costs.
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.
  • Oversaw balancing of cash registers, reconciled transactions, and deposited establishment's earnings to bank.
  • Oversaw training of more than 6 team members.
  • Verified prepared food met standards for quality and quantity before serving to customers.
  • Trained and supervised new staff to enhance customer service skills and comply with food safety standards.

Education

High School Diploma -

Anna High School
Anna
05.2000

Skills

  • Friendly, positive attitude
  • PPE use
  • Computer skills
  • Conflict resolution
  • Supervision and leadership
  • Task prioritization
  • Calm under pressure
  • Recordkeeping
  • Organization
  • Team management
  • Leadership

Timeline

Transportation Coordinator12

Texoma Dog Ranch
06.2017 - 03.2018

Homemaker

Self-employed
01.2011 - Current

Shop Manager

Hidden Treasures Antiques
01.2010 - 10.2010

Tanning Salon Manager

Bahama Bay
12.2009 - 10.2010

General Manager of Food Service

Malt Shop
01.2004 - 10.2010

High School Diploma -

Anna High School