Lacey Vaughn
Worland
Summary
Detail-oriented professional with exceptional communication and customer service skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
22
22
years of professional experience
Work History
Senior Retail Sales Associate
Wyoming Whiskey
09.2025 - Current
- Implemented merchandising strategies that improved store presentation and increased product visibility.
- Resolved customer inquiries and complaints efficiently, strengthening loyalty and repeat business relationships.
- Collaborated with management to develop promotional campaigns that elevated brand awareness in the community.
- Increased customer satisfaction by providing exceptional service and product knowledge.
- Assisted in inventory management, accurately tracking stock levels and replenishing items as needed.
Homemaker
Self-employed
01.2011 - Current
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Managed time efficiently in order to complete all tasks within deadlines.
- Developed and maintained courteous and effective working relationships.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Resolved problems, improved operations and provided exceptional service.
Transportation Coordinator12
Texoma Dog Ranch
06.2017 - 03.2018
- Identified appropriate travel routes in accordance with applicable traffic and animal transportation laws, regulations, protocols, and guidelines.
- Provided timely transportation of rescue animals to healthcare facilities and new homes.
- Determined most effective mode and routing of animals to customer locations and veterinary clinics.
- Coordinated dispatching and cooperation of 12 drivers and animal rescue organizations to accomplish daily delivery requirements.
- Tracked animal transportation from dispatch through delivery to verify timely arrival.
- Worked with service providers to resolve issues and correct delays.
- Worked closely with personnel, customers, and animal rescues to resolve problems.
Shop Manager
Hidden Treasures Antiques
01.2010 - 10.2010
- Corrected problems, and increased efficiency to maintain productivity targets.
- Kept orderly and accurate accounting records by monitoring sales documentation.
- Managed inventory control, cash control, and store opening and closing procedures.
- Delivered excellent customer service by addressing and resolving customer inquiries and complaints.
Tanning Salon Manager
Bahama Bay
12.2009 - 10.2010
- Controlled inventory by tracking expenses, purchases, and shelf stock.
- Maintained general appointment calendar and set shift schedules.
- Managed cash flow, business transactions, banking, and accounting processes.
- Oversaw salon employee performance, facility cleanliness, and sales.
- Worked to continuously increase salon business through effective sales, service, and operations policies.
General Manager of Food Service
Malt Shop
01.2004 - 10.2010
- Tracked food production levels, meal counts, and supply costs.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Oversaw balancing of cash registers, reconciled transactions, and deposited establishment's earnings to bank.
- Oversaw training of more than 6 team members.
- Verified prepared food met standards for quality and quantity before serving to customers.
- Trained and supervised new staff to enhance customer service skills and comply with food safety standards.
Education
High School Diploma -
Anna High School
05.2000
Skills
- Friendly, positive attitude
- Task prioritization
- Recordkeeping
- Team management
- Teamwork and collaboration
- Friendly and helpful
- Customer service
- Honest and dependable
- Time management
- Attention to detail
- Strong communication and interpersonal skills
Timeline
Senior Retail Sales Associate
Wyoming Whiskey
09.2025 - Current
Transportation Coordinator12
Texoma Dog Ranch
06.2017 - 03.2018
Homemaker
Self-employed
01.2011 - Current
Shop Manager
Hidden Treasures Antiques
01.2010 - 10.2010
Tanning Salon Manager
Bahama Bay
12.2009 - 10.2010
General Manager of Food Service
Malt Shop
01.2004 - 10.2010
High School Diploma -
Anna High School