Lacey Ward
Salina,KS
Summary
Diligent program support professional well-versed in evaluating behavioral and physical needs of SFM clients. Documenting daily activities and special incidents while effectively managing client needs, assisting with treatment coordination and supporting program operations. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking and passionate job seeker with strong organizational skills eager to secure an entry-level position. Ready to help the team achieve company goals.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Behavioral Health Technician
St. Francis Ministries
12.2022 - 12.2023
- The Behavioral Health Tech, under general supervision, provides basic patient care to all patients including those in isolation
- The Behavioral Health Tech provides age specific assistance with activities of daily living and therapeutic measures that will result in a lower level of agitation and/or higher level of comfort for the patient
- The Behavioral Health Tech assists in daily activities while teaching new skills, ensuring safety, assisting to manage behaviors, plan activities, reinforce treatment plans and document within the EMR.
Certified Medication Aide
Presbyterian Manors of Mid America
10.2021 - 10.2022
- Took patient vital signs, height, and weight measurements and monitored patient wellbeing.
- Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
- Enhanced patient care by administering medications according to prescribed schedules and dosages.
CNA - Certified Nursing Assistant
Pinnacle Park Nursing & Rehabilitation Center
10.2020 - 07.2021
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Assisted patients with daily living activities, promoting independence and dignity.
Customer Counter Clerk
UPS
07.2020 - 04.2021
- Enhanced customer satisfaction by providing efficient and friendly service at the counter.
- Maintained a clean and organized workspace to facilitate smooth operations at the customer counter.
- Managed cash transactions accurately, reducing discrepancies and increasing cashier accountability.
- Prioritized customer needs by multitasking effectively during busy periods at the counter.
Package Handler
UPS
06.2018 - 04.2021
- Package Handlers are responsible for warehouse duties including: the physical loading, unloading and/ or sorting of packages of varying sizes and weights by hand, including lifting, pushing, pulling, carrying, scanning, placing packages, as well as physical bending, twisting, kneeling and etc.
- Followed safety regulations to maintain safe work environment.
- Assembled, sealed, and loaded packages into correct trucks.
Housekeeper
Healthcare Services Group
07.2019 - 10.2020
- Assisted living housekeepers generally have a list of duties to complete on a daily, weekly or monthly basis
- Daily duties may include changing linens on residents' beds
- They may clean and disinfect bathrooms, washing mirrors and replenishing washroom supplies
- Floor cleaning is another regular duty, which includes sweeping and mopping, as well as occasional buffing
- Housekeepers are responsible for emptying trashcans and cleaning air vents.
Team Leader
Sky Trampoline
09.2019 - 08.2020
- Leading team members in applying the rules on the trampoline courts to our guests
- Assigning team members onto different courts and when to go on break
- Also in charge of dealing with any problems that team members cannot handle themselves.
Janitorial/Guest Services
ROLLING HILLS ZOO
02.2019 - 08.2019
- Cleans restrooms, facilities, and offices in assigned buildings and building areas
- Gathers and disposes of trash and wastes; replenishes restroom supplies; washes walls and windows, dusts furniture, polishes metal work
- Cleans lighting fixtures, windows, windowsills, screens, tops of windows, door frames, and other high areas
- Cleans, waxes and polishes floors.
- Perform other duties as assigned.
Room Attendant/Housekeeping
Candlewood Suites
06.2018 - 11.2018
- Room Attendants are responsible for cleaning and servicing guest rooms in order to provide a pleasant and comfortable experience for guests
- They ensure that all rooms are inviting and clean and they address all guest queries politely and knowledgeably.
Public Area Attendant/Housekeeping
Hotel Milo Santa Barbara
12.2016 - 04.2018
- Keeps all lobbies and public facilities (such as lobby restrooms, telephone area, the front desk, and offices) in a neat and clean condition
- Public area attendant promotes a positive image of the property to guests and must be pleasant, honest, friendly and should also able to address guest requests and problems.
Education
Certificate - Certified Medication Aide
Salina Area Technical College
11.2021
Certification - Certified Nursing Assistant
Salina Area Technical College
10.2020
High School Diploma -
American School HomeSchool
Salina, KS01.2015
Skills
- Guest Services
- Warehouse Experience (3 years)
- Environmental Services
- Hospice Care and Caregiving
- Medication Administration (2 years)
- Customer service (4 years)
- ADL Support and Monitoring
- Conflict Resolution and Conflict De-Escalation
- Incident Reporting
- Documentation Skills
Certification
- Certified Nursing Assistant (CNA), 10/01/20, 11/01/23
- State Tested Nursing Assistant
- Certified Medication Aide, 11/01/21, 11/01/23
Timeline
Behavioral Health Technician
St. Francis Ministries
12.2022 - 12.2023
Certified Medication Aide
Presbyterian Manors of Mid America
10.2021 - 10.2022
CNA - Certified Nursing Assistant
Pinnacle Park Nursing & Rehabilitation Center
10.2020 - 07.2021
Customer Counter Clerk
UPS
07.2020 - 04.2021
Team Leader
Sky Trampoline
09.2019 - 08.2020
Housekeeper
Healthcare Services Group
07.2019 - 10.2020
Janitorial/Guest Services
ROLLING HILLS ZOO
02.2019 - 08.2019
Package Handler
UPS
06.2018 - 04.2021
Room Attendant/Housekeeping
Candlewood Suites
06.2018 - 11.2018
Public Area Attendant/Housekeeping
Hotel Milo Santa Barbara
12.2016 - 04.2018
Certificate - Certified Medication Aide
Salina Area Technical College
Certification - Certified Nursing Assistant
Salina Area Technical College
High School Diploma -
American School HomeSchool
- Certified Nursing Assistant (CNA), 10/01/20, 11/01/23
- State Tested Nursing Assistant
- Certified Medication Aide, 11/01/21, 11/01/23
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