Lacey Wisner
Choctaw,OK
Summary
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Overview
10
10
years of professional experience
Work History
Housekeeping Room Attendant
Fairfield Inn & Suites By Marriot
04.2022 - 09.2023
- Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
- Reduced housekeeping complaints by ensuring consistent adherence to hotel standards and procedures.
- Improved room turnaround times by efficiently managing daily tasks and prioritizing room assignments.
- Contributed to positive guest experiences with meticulous attention to detail in all aspects of room cleaning and presentation.
Lead Counter Helper
Panda Express
06.2016 - 03.2022
- Enhanced customer experience by providing exceptional service and accurate order processing.
- Streamlined counter operations for increased efficiency by maintaining a clean and organized workspace.
- Improved team productivity by effectively delegating tasks and coordinating with cross-functional teams.
- Increased sales through upselling techniques and promoting daily specials to customers.
Cook/Food Server
Santa Fe Steak House
04.2013 - 05.2018
- Enhanced customer satisfaction by consistently delivering high-quality, visually appealing dishes.
- Reduced food waste significantly by implementing proper portion control and storage techniques.
- Streamlined kitchen operations with effective communication and collaboration among team members.
- Improved menu offerings, incorporating seasonal ingredients and innovative cooking methods.
Education
High School Diploma -
Jones High School
Jones, OK05.2011
Skills
Problem Solving
Time Management
Customer Focus
Communication
Timeline
Housekeeping Room Attendant
Fairfield Inn & Suites By Marriot
04.2022 - 09.2023
Lead Counter Helper
Panda Express
06.2016 - 03.2022
Cook/Food Server
Santa Fe Steak House
04.2013 - 05.2018
High School Diploma -
Jones High School