LaChaka Petty
Boynton Beach,FL
Summary
Well-qualified Business Professional with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Overview
12
12
years of professional experience
Work History
Administrative Assistant
First Service Residental
Delray Beach, FL
09.2023 - Current
- Assisted with Developing the annual operating budget's over 1.8 million Dollars for Property Owners Association.
- Administered operations to handle needs of more than 455 property units.
- Established strong, professional relationships with residents by promoting team collaboration and delivering exemplary service.
- Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
- Implemented and enforced policies and procedures to maintain properties to highest standards.
Property Manager
Petty Investments
07.2020 - Current
- Developed annual operating budgets of over 1 million dollars.
- Administered operations to handle needs of more than 75 tenants across 36 property units.
- Introduced prospective tenants to types of units available and performed tours of premises.
- Maintained original leases and renewal documents in digital and hardcopy format for property management office.
- Monitored and tracked payments and expenses, providing timely and accurate financial reports.
- Followed up on delinquent tenants and coordinated collection procedures.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Coordinated with janitorial and engineering staff on maintenance and upkeep.
- Implemented and enforced policies and procedures to maintain properties to highest standards.
Human Resource Manager
Boatlifts & Docks of South Florida
03.2016 - 12.2022
- Maintained payroll and benefits for employees in various locations and diminished financial discrepancies through expert program management.
- Maintained company compliance with local, state and federal laws, in addition to established organizational standards.
- Elevated new business opportunities while implementing effective networking strategies.
- Supported market expansion initiatives while implementing process improvements to execute demand analysis and drive bottom-line growth.
- Created and implemented paperless environment and electronic compliance systems and auditing processes through automation. Allowing customers to pay invoices same day and give there feed back
- Adhered to federal and state guidelines and managed payroll and benefits for over 25 employees
Retail General Manager
Ulta Beauty
02.2012 - 01.2016
- Organized operational strategies to open 5 new stores. Managed, recruited and hired entire staff while training new Retail General Managers.
- Managed budget implementations, employee reviews, training, schedules and contract negotiations.
- Organized budgets and achieved margin targets consistently to stay on track with growth plans..
- Drove year-over-year business growth while leading operations, strategic vision and long-range planning.
- Reduced corporate risk by managing shrink processes and controlling inventory levels.
- Delivered business strategy and developed systems and procedures to improve operational quality and team efficiency.
Education
Bachelor of Science - Business Management / Organizational Leadership
Palm Beach Atlantic University
West Palm Beach, FL05.2018
Master of Science - Clinical Mental Health Counseling
Palm Beach Atlantic University - West Palm Beach
West Palm Beach, FL06.2025
Associate of Arts - 0215 - LIFE INCL VAR ANNUITY & HEALTH
Morton Schools
Fort Lauderdale, FL04.2015
Associate of Arts - Facial Specialist #FB9767509
Palm Beach State College
Lake Worth, FL01.2010
Skills
- Leadership
- Customer Service-Focused
- Case Management
- Property Management Practices
- Business Development and Planning
- Staff Management
- Schedule Coordination
- Budget Analysis Procedures
Timeline
Administrative Assistant
First Service Residental
09.2023 - Current
Property Manager
Petty Investments
07.2020 - Current
Human Resource Manager
Boatlifts & Docks of South Florida
03.2016 - 12.2022
Retail General Manager
Ulta Beauty
02.2012 - 01.2016
Bachelor of Science - Business Management / Organizational Leadership
Palm Beach Atlantic University
Master of Science - Clinical Mental Health Counseling
Palm Beach Atlantic University - West Palm Beach
Associate of Arts - 0215 - LIFE INCL VAR ANNUITY & HEALTH
Morton Schools
Associate of Arts - Facial Specialist #FB9767509
Palm Beach State College