Lachelle Fritsche
Sandia Park,NM
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Hardworking and passionate with strong organizational skills eager to help team achieve company goals. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
12
12
years of professional experience
Work History
Office Manager
High Desert Recovery
09.2025 - 01.2026
- Kept filing systems up to date to enhance document retrieval efficiency and organization.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Keeping clients updated and informed via email and telephone
- Delegated tasks to staff to organize and improve office efficiency.
- Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch.
- Optimized office space utilization, leading to more efficient and productive work environment.
- Maintained accurate records of office supplies, facilitating timely replenishment and inventory control.
- Scheduling individual jobs
- Updating systems with new information
- Accepting or declining new clientele
Maintenance Supervisor
Hertz Car Rental
12.2017 - 08.2025
- Experience with outlook, excel and word.
- Supervised maintenance operations, ensuring compliance with safety protocols and regulatory standards.
- Conducted regular inspections of rental fleet vehicles, identifying issues and facilitating timely repairs.
- Coordinated preventative maintenance schedules, verifying equipment safety and function.
- Streamlined work order processes for increased efficiency in addressing maintenance requests and tracking progress.
- Supervised 14 employees and organized ongoing maintenance schedules
- Managed inventories of spare parts and tools to ensure the availability of necessary resources for timely repairs.
- Increased productivity by reducing downtime, budgeting effectively, allocating tasks, and maintaining high standards of safety and work quality.
- Facilitated strong communication between maintenance personnel and other departments to ensure seamless coordination
- Ensured compliance with OSHA regulations.
- Enhanced customer satisfaction ratings by motivating team members to strengthen quality and increase productivity.
- Monitored equipment, tools and system upgrades to compile data into detailed reports for upper management.
- Monitored safety compliance to maintain strict standards and protect team members from harm.
- Supervised team of installers and mechanics to complete work on time and to company standards.
- Scheduled and oversaw maintenance, repair and installation activities.
- Procured pricing information from various vendors to support cost-effective purchasing.
- Fostered a positive work environment that led to high employee morale and retention rates, while consistently meeting performance expectations.
- Negotiated contracts with vendors for cost-effective materials procurement.
Warehouse Associate
NAPA
07.2015 - 12.2017
- Operated forklifts and pallet jacks for efficient material handling.
- Maintained inventory accuracy through regular cycle counts and stock adjustments.
- Ensured compliance with safety protocols during daily operations and training sessions.
- Collaborated with team members to streamline order fulfillment processes.
- Assisted in loading and unloading deliveries, ensuring proper handling of fragile items.
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
- Performed inventory control, such as counting, and stocking merchandise.
- Displayed adaptability by taking on various roles within the warehouse as needed, including receiving, shipping, or inventory control duties.
- Consistently met or exceeded productivity targets while maintaining high standards for quality and safety.
- Assisted with reorganizing storage areas to accommodate changes in demand patterns or product offerings.
- Maintained clean, orderly work environment free of hazards.
- Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
- Assembled pallets and crates for secure transportation of materials, such as surrounded items in cling film, padded blankets, and tape to protect from damage.
Host/Server
Chilis's Bar and Grill
09.2014 - 06.2015
- Welcome and seat guests, ensuring a positive first impression.
- Manage reservations and waitlist efficiently to optimize seating flow.
- Communicate menu specials and promotions to enhance guest experience.
- Coordinate with kitchen and serving staff to ensure timely service.
- Handle customer inquiries and resolve issues promptly for satisfaction.
- Monitor dining area for cleanliness, safety, and overall guest comfort.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Assisted servers with food delivery during peak hours to ensure timely service for all guests.
- Delivered exceptional customer service in fast-paced dining environment.
- Coordinated food and beverage orders, ensuring timely and accurate delivery to guests.
Overnight Stocker
Walmart
01.2014 - 09.2014
- Stocked shelves efficiently to ensure product availability and visibility for customers.
- Organized merchandise by category, enhancing shopping experience and accessibility.
- Collaborated with team members to maintain inventory accuracy and timely replenishment.
- Operated material handling equipment safely to transport goods throughout the store.
- Assisted in unloading delivery trucks, optimizing storage space and workflow efficiency.
- Monitored stock levels regularly, identifying discrepancies for prompt resolution.
- Trained new employees on stocking procedures and safety protocols for operational consistency.
- Implemented best practices for merchandising to improve overall store presentation and customer engagement.
- Removed all boxes and related trash from sales floor and processed through compactors.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Ensured timely completion of nightly stocking tasks, optimizing store readiness for the following day''s operation.
- Scanned shelves and product cases to locate expired, outdated, and spoiled items.
- Maintained neat, organized stockroom free of hazards.
- Consistently met or exceeded established stocking goals while maintaining accuracy in product placement throughout the store.
Education
High School Diploma -
Sona Creidhe Academy (Homeschool)
Los Lunas, NM01-2012
Skills
- Customer service/Clerical support
- Both office and maintenance management
- Multitasking, organization, reliability, adaptability, flexibility, attention to detail and a good active listener and decision-maker
- Scheduling and calendar management
- Document management/Data entry
- Relationship building and vendor engagement
- Inventory control/Supply management
- Staff management/supervision and hiring
- Phone and email etiquette
- Team collaboration
- Excellent and effective verbal/written communication
Timeline
Office Manager
High Desert Recovery
09.2025 - 01.2026
Maintenance Supervisor
Hertz Car Rental
12.2017 - 08.2025
Warehouse Associate
NAPA
07.2015 - 12.2017
Host/Server
Chilis's Bar and Grill
09.2014 - 06.2015
Overnight Stocker
Walmart
01.2014 - 09.2014
High School Diploma -
Sona Creidhe Academy (Homeschool)