Lachquita Taylor
Victoria,TX
Overview
12
12
years of professional experience
1
1
Certification
Work History
Package Handler
Amazon
06.2023 - Current
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
- Assembled, sealed, and loaded packages into correct trucks.
Environmental Services Housekeeper
Jackson Memorial Hospital
02.2018 - 09.2023
- Wore necessary personal protective equipment to minimize risks from hazardous materials, biohazards, and other harmful substances.
- Assisted in training new hires on proper procedures, safety guidelines, and equipment usage to ensure consistency across the team.
- Emptied trash cans and recycling bins to promote clean, sanitary environment, and reduce odors and debris.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Removed hazardous and medical waste from exam rooms, treatment rooms, and surgery suites to minimize risks to patients and medical personnel.
Customer Service Call Center Representative
AT&T Call Center
05.2015 - 10.2016
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Documented and detailed calls and complaints using call center's CRM database.
- Played an integral role in supporting the launch of new products or services by quickly learning and adapting to new information.
- Maintained high call quality standards by adhering to company protocols and guidelines for efficient service delivery.
- Enhanced customer satisfaction by promptly addressing and resolving inquiries, complaints, and issues.
Cashier Assistant
Walmart
02.2013 - 07.2015
- Answered questions about store policies and addressed customer concerns.
- Handled cash drawer responsibly, accurately counting change and ensuring daily balances were correct.
- Helped customers complete purchases, locate items, and join reward programs.
- Retrieved items for customers and verified prices.
- Removed trash, swept, and mopped floors for professional appearance.
Education
High School Diploma -
Miami Northwestern Senior High
1100 NW 71st St, Miami, FL 3315006-2012
Skills
- Customer satisfaction
- Technical troubleshooting
- Excellent customer service skills
- Environmental services
- Environmental Policy Understanding
- Behavioral treatment services
- Teamwork and collaboration
- Friendly, positive attitude
- Customer service
- Problem-solving
- Multitasking
- Packing boxes
- Shipping and receiving
Certification
Sterile Processing Career Institute Certification of Completion
Languages
English
Professional Working
Timeline
Package Handler
Amazon
06.2023 - Current
Environmental Services Housekeeper
Jackson Memorial Hospital
02.2018 - 09.2023
Customer Service Call Center Representative
AT&T Call Center
05.2015 - 10.2016
Cashier Assistant
Walmart
02.2013 - 07.2015
High School Diploma -
Miami Northwestern Senior High