Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Lachquita Taylor

Victoria,TX

Overview

12
12
years of professional experience
1
1
Certification

Work History

Package Handler

Amazon
06.2023 - Current
  • Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
  • Improved package handling efficiency by implementing proper sorting and organizing techniques.
  • Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
  • Assembled, sealed, and loaded packages into correct trucks.

Environmental Services Housekeeper

Jackson Memorial Hospital
02.2018 - 09.2023
  • Wore necessary personal protective equipment to minimize risks from hazardous materials, biohazards, and other harmful substances.
  • Assisted in training new hires on proper procedures, safety guidelines, and equipment usage to ensure consistency across the team.
  • Emptied trash cans and recycling bins to promote clean, sanitary environment, and reduce odors and debris.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Removed hazardous and medical waste from exam rooms, treatment rooms, and surgery suites to minimize risks to patients and medical personnel.

Customer Service Call Center Representative

AT&T Call Center
05.2015 - 10.2016
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Documented and detailed calls and complaints using call center's CRM database.
  • Played an integral role in supporting the launch of new products or services by quickly learning and adapting to new information.
  • Maintained high call quality standards by adhering to company protocols and guidelines for efficient service delivery.
  • Enhanced customer satisfaction by promptly addressing and resolving inquiries, complaints, and issues.

Cashier Assistant

Walmart
02.2013 - 07.2015
  • Answered questions about store policies and addressed customer concerns.
  • Handled cash drawer responsibly, accurately counting change and ensuring daily balances were correct.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Retrieved items for customers and verified prices.
  • Removed trash, swept, and mopped floors for professional appearance.

Education

High School Diploma -

Miami Northwestern Senior High
1100 NW 71st St, Miami, FL 33150
06-2012

Skills

  • Customer satisfaction
  • Technical troubleshooting
  • Excellent customer service skills
  • Environmental services
  • Environmental Policy Understanding
  • Behavioral treatment services
  • Teamwork and collaboration
  • Friendly, positive attitude
  • Customer service
  • Problem-solving
  • Multitasking
  • Packing boxes
  • Shipping and receiving

Certification

Sterile Processing Career Institute Certification of Completion

Languages

English
Professional Working

Timeline

Package Handler

Amazon
06.2023 - Current

Environmental Services Housekeeper

Jackson Memorial Hospital
02.2018 - 09.2023

Customer Service Call Center Representative

AT&T Call Center
05.2015 - 10.2016

Cashier Assistant

Walmart
02.2013 - 07.2015

High School Diploma -

Miami Northwestern Senior High

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Lachquita Taylor