LaChrystal Ryans
Moundville,AL
Summary
Obtain a customer service/ office assistant position where I can maximize my organizational and customer service skills in order to benefit a company or organization.
Professional and responsible HR assistant with experience providing administrative and HR support while maintaining schedules, policies, and procedures. Experienced recruiter with [6] years of experience managing and delivering successful talent acquisition programs and evaluating candidates based on their value to the organization.
Organized Administrative Assistant with experience in managing high-priority tasks, administrative coordination, and office management. Strengths include strong communication skills, problem-solving ability and knowledge of multiple software platforms. Demonstrated ability to create efficient systems leading to improved overall productivity.
Overview
8
8
years of professional experience
Work History
Bank Teller
Alabama Credit Union
Tuscaloosa, Alabama
01.2024 - Current
- Increased knowledge of banking products and services by actively participating in available training classes and workshops offered to employees.
- Processed customer deposits and withdrawals accurately, balancing cash drawer daily.
- Resolved problems or discrepancies concerning customers' accounts.
- Followed strict compliance guidelines when completing financial transactions for customers.
- Identified customer financial needs, goals and objectives and offered appropriate financial products to suit needs.
- Maintained confidentiality of bank records and client information.
- Processed loan payments by verifying funds availability prior to disbursing funds.
- Performed cash handling duties including counting currency, coins and checks.
Administrative Assistant II
Tuscaloosa, Al
Tuscaloosa, Al
03.2021 - 03.2023
- Company Overview: The Administrative Support Assistant II and Administrative Assistant I is a permanent, full-time position used by various agencies throughout the State of Alabama
- This is advanced and/or supervisory office support work involving a variety of tasks and work methods
- Employees are responsible for making decisions and solving problems utilizing their knowledge of the activities, practices, and applicable functions, processing payroll/mileage with rules and regulations of the organization in which employed
- The Administrative Support Assistant II and Administrative Assistant I is a permanent, full-time position used by various agencies throughout the State of Alabama
- Managed daily office operations and maintained office supplies inventory, ensuring efficient workplace functionality.
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
- Developed and maintained filing systems for confidential documents and records.
- Updated system to organize office documentation, maximizing efficiency and increasing productivity.
Registration Clerk
DCH HEALTH SYSTEM
Tuscaloosa, AL
02.2019 - 04.2021
- Enters patient financial and personal demographics in the computer in an accurate and timely manner
- Obtains appropriate signatures and copies and/or scans all identification and healthcare coverage presented
- Documents reasons if this information is not attainable
- Verifies and documents insurance benefits and coverage
- Obtains any required pre-certifications, referrals or authorizations for all patients based on benefits/requirements/contractual agreements
- Communicates this information and financial responsibility to the patient/guarantor
- Follows Front End Collections Policies
- Ability to communicate orally and in writing effectively with patients, physicians, hospital based personnel and all other customers
- Maintains performance, patient and employee satisfaction and financial standards as outlined in the performance evaluation
- Performed compliance requirements as outlined in the Employee Handbook
- Adhered to the DCH Behavioral Standards including creating positive relationships with patients/families, coworkers, colleagues and with self
- Requires use of electronic mail, time and attendance software, learning management software and intranet
- Must adhere to all DCH Health System policies and procedures
- Carefully checked insurance information for benefits coverage and input pre-authorization documents into system.
- Processed cash, debit and credit card payments for services rendered and printed receipts detailing services.
- Maintained confidential patient records according to HIPAA guidelines.
- Assisted with scheduling appointments based on provider availability.
- Improved integrity and completeness of medical records by consulting with clinical staff to resolve coding and diagnostic mistakes.
Security Intern Clerk/ Employment Clerk
Tuscaloosa Area Career Center
Tuscaloosa, Al
01.2017 - 01.2019
- Recruited applicants for assistance programs
- Interviewed applicants
- Gave general aptitudes tests, worked with community groups, schools, and government officials
- Assisted Case Managers, maintained files, compiled records, organized and scheduled appointments
- Clerical duties included photocopying, scanning, filing, answering/directing phone calls
- Use Microsoft Excel, MS Word, and Quick Books, PowerPoint…etc
- Assisted in developing and implementing security policies and procedures.
- Ensured compliance with applicable laws, regulations, and industry standards related to information security management practices.
- Maintained an up-to-date inventory of installed software applications across all departments.
- Conducted physical security audits of facilities to ensure safety protocols were followed.
- Performed periodic vulnerability scans using specialized tools.
- Protected secure data files and regulated access.
- Participated in awareness programs designed to educate staff on best practices related to data privacy and cybersecurity principles.
Education
High School Diploma -
Greensboro High School
Greensboro, AL01.2012
Associate of Science - Business Management MGT/Medical Records
Shelton State Community College
Tuscaloosa, ALMedical Assistant -
Brown Mackie College
Birmingham, ALPharmacy Technician -
Shelton State Community College
Tuscaloosa, ALDiploma - Human Resource (HR)
Alison Online School
Skills
- Microsoft word
- Microsoft excel
- Microsoft office
- Time management
- Communication skills
- Leadership
- Documentation review
- Guest services
- Computer literacy
- PowerPoint
- Quick Books
- Photocopying
- Filing/Scanning
- Directing and Answering Calls
- Maxwell Purchase Order Systems
- McLeod Software
- Process Payroll
- Process Mileage
- Scheduling
- Bookkeeping
- Business correspondence
- Data analysis and research
Timeline
Bank Teller
Alabama Credit Union
01.2024 - Current
Administrative Assistant II
Tuscaloosa, Al
03.2021 - 03.2023
Registration Clerk
DCH HEALTH SYSTEM
02.2019 - 04.2021
Security Intern Clerk/ Employment Clerk
Tuscaloosa Area Career Center
01.2017 - 01.2019
High School Diploma -
Greensboro High School
Associate of Science - Business Management MGT/Medical Records
Shelton State Community College
Medical Assistant -
Brown Mackie College
Pharmacy Technician -
Shelton State Community College
Diploma - Human Resource (HR)
Alison Online School