Laci Ellis
Erie,Michigan
Summary
Dynamic and compassionate healthcare professional with a proven track record at Promedica, adept in vital signs monitoring and fostering team collaboration. Excelled in enhancing patient satisfaction and streamlining healthcare workflows. Skilled in both patient care and administrative responsibilities, ensuring high-quality service and efficient, empathetic support.
Friendly and compassionate individual with strong interpersonal skills and passion for patient care. Knowledge of basic medical terminology and proficiency in vital sign monitoring and patient assistance. Committed to providing high-quality care to improve patient well-being.
Healthcare professional ready to contribute to patient care excellence. Expertise in providing compassionate care and supporting medical staff in fast-paced environments. Reliable team player focused on adapting to evolving patient needs and delivering quality outcomes.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Patient Care Technician
Promedica
10.2023 - Current
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
- Maintained clean and safe environment to promote patient safety and comfort.
- Provided high-quality personal care to patients, promoting comfort and dignity during their hospital stay.
- Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
- Reduced stress for patients and families through effective communication and empathetic support.
Manager
Jimmy Johns Sandwich Shop
08.2021 - 08.2023
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Assisted with hiring, training and mentoring new staff members.
- Completed point of sale opening and closing procedures.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
Education
High School Diploma -
Erie Mason
Erie, MI06-2023
Skills
- Vital signs monitoring
- CPR certification
- Patient observation
- Blood glucose testing
- Basic life support
- Patient services
- Team collaboration
- Active listening
- Compassionate care
- Vitals documentation
- Time management
Accomplishments
- Resolved product issue through consumer testing.
Certification
- Patient Care Technician Certification (PCT) - National Healthcareer Association.
Timeline
Patient Care Technician
Promedica
10.2023 - Current
Manager
Jimmy Johns Sandwich Shop
08.2021 - 08.2023
- Patient Care Technician Certification (PCT) - National Healthcareer Association.
High School Diploma -
Erie Mason
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