Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Laci Gratkowski

Fort Smith,AR

Summary

Responsible bartender skilled at making custom drinks and maximizing business revenues with top-notch service. Work well with team members to meet all customer needs in fast-paced environments. Good money handling, problem-solving and time management abilities. Talented Coach driven to develop and manage successful sports programs. Demonstrated success in both team leadership and classroom-based teaching. Accomplished in playing as both a D2 student-athlete at University of Arkansas Fort Smith and driven coach to help kids get better and set a good example. Punctual Babysitter experienced in providing after-school, evening and weekend babysitting services for children ranging from infants to pre-teens. Talents include preparing and serving meals and assisting with homework assignments. Committed to building enduring friendships with children. Adaptable Front Office Assistant dedicated to providing first-rate attention to guest needs. Versed in quickly and accurately answering questions, offering information and completing quick check-in or check-out services. Delivers dynamic service and fosters positive relationships with guests and coworkers.

Overview

5
5
years of professional experience

Work History

Babysitter

Friends And Acquaintances
Katy, TX
02.2019 - Current
  • Monitored children's safety and well-being to prevent accidents and falls.
  • Kept parents' contact information, emergency services phone number and child's health history on hand in case of emergency situations.
  • Cared for children of various ages and assisted with feeding, dressing and directing activities.
  • Minimized TV and mobile device time by engaging children with games and physical books.
  • Helped older kids complete homework, school projects and chores.
  • Provided safe transportation to and from activities and events.

Volleyball Coach

University of Arkansas Fort Smith
Fort Smith, AR
06.2023 - 07.2024
  • Built strong media and community relationships through positive interaction and communication in support of sports program.
  • Mentored players one-on-one on techniques to boost confidence.
  • Monitored safety of training, individual exercises and equipment usage to avoid sports injuries and damage to facility.
  • Ensured safety protocols were followed at all times while athletes were under my supervision.

Volleyball Camp Coach

Texas A&M Corpus Christi
Corpus Christi, TX
06.2021 - 07.2022
  • Ran drills and practices to help children to develop and improve sports skills.
  • Mentored and encouraged youth to develop strong work ethic by being positive role model and practicing skills regularly.
  • Worked with athletes to improve sporting abilities and overall sportsmanship.

Front Desk Receptionist

Risher Fitness - Weston Lakes Country Club
Fulshear, TX
02.2022 - 07.2022
  • Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
  • Received incoming calls and coordinated with staff to fulfill customer requests.
  • Greeted visitors to provide information and direct to appropriate personnel.
  • Explained policies and procedures to visitors.
  • Completed basic bookkeeping and document filing.
  • Prepared daily shift close reports and balanced cash register to accurately reflect transactions.
  • Provided excellent customer service by responding quickly to inquiries via phone or email in a professional manner.
  • Maintained a clean, organized environment throughout the facility at all times.

Bartender

The Wellhead
Katy, TX
12.2021 - 01.2022
  • Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
  • Managed bar area, cocktail design and menu and handled inventory, regulation compliance and customer relationships.
  • Recommended food and drinks to patrons based on preference, pairings and special promotions.
  • Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
  • Talked easily with patrons to build rapport and earn repeat business.

Education

High School Diploma -

St. John XXIII College Preparatory
Katy, TX
05.2021

Bachelor of Science -

University of Arkansas Fort Smith
Fort Smith, AR

Skills

  • Exercise and outdoor activities
  • Licensed TABC Food handlers
  • Licensed TABC Alcohol Seller/Server
  • Mentoring and coaching
  • Clear communication
  • Reliability

Affiliations

  • Student Athlete at University of Arkansas Fort Smith - Volleyball

Timeline

Volleyball Coach

University of Arkansas Fort Smith
06.2023 - 07.2024

Front Desk Receptionist

Risher Fitness - Weston Lakes Country Club
02.2022 - 07.2022

Bartender

The Wellhead
12.2021 - 01.2022

Volleyball Camp Coach

Texas A&M Corpus Christi
06.2021 - 07.2022

Babysitter

Friends And Acquaintances
02.2019 - Current

High School Diploma -

St. John XXIII College Preparatory

Bachelor of Science -

University of Arkansas Fort Smith
Laci Gratkowski