Summary
Overview
Work History
Education
Skills
Timeline
Generic

Laci Renna

Boston

Summary

Experienced healthcare professional with a background in oral health and a strong track record in dental and aesthetic sales. Committed to delivering exceptional patient care and leveraging industry knowledge to drive results. Passionate about combining clinical expertise with consultative sales to enhance patient outcomes and promote comprehensive aesthetic services.

Overview

5
5
years of professional experience

Work History

Sales Coordinator

Dream Spa Medical
04.2025 - Current
  • Coordinated sales activities to enhance customer engagement and satisfaction
  • Help patients move forward efficiently with there treatment plans by providing clear and supportive guidance.
  • Take initiative to present and sell products and services in a professional and proficient manner through products knowledge.
  • Proactively engage patients and using dream spa medical tools and technology to enhance their empowerment journey.

Senior Account Executive

Max Assist
07.2024 - 10.2024
  • Company Overview: Business Development Contract, Remote USA
  • Prospected 50 dental offices daily to book demos and close sales
  • Made over 500 cold calls weekly
  • Account and customer management
  • Responsible for business development and closing sales
  • Delivered product presentations and provided consultative solutions
  • Maintained accurate CRM records and followed up on leads
  • Participated in sales meetings and contributed to product distribution strategies
  • Supported events to enhance market reach
  • Business Development Contract, Remote USA

Front Desk & Insurance Coordinator

Seaport Dental Associates
08.2022 - 07.2024
  • Verified patients' insurance benefits post-visit and addressed inquiries about deductibles and coinsurance
  • Processed insurance claims and pre-treatment estimates, explaining coverage details to patients
  • Handled patient billing inquiries and provided appropriate solutions
  • Managed appointment scheduling and rescheduling via phone, email, and software
  • Coordinated patient insurance verification processes to ensure timely approvals and minimize delays.
  • Managed a high volume of inbound calls, promptly resolving issues while providing accurate information on policies and procedures.

Dental Assistant

Fanikos Salib Dental Care
01.2020 - 01.2021
  • Reviewed and supplied patient health histories to dentists at the start of each day
  • Provided diagnostic X-rays as per dentist's orders
  • Conducted prophylaxis procedures before dentist examinations, educating over 25 patients daily on nutrition and oral health
  • Utilized four-handed dentistry during pediatric procedures and delivered pre- and post-operative instructions

Education

High School Diploma -

Northeast Metropolitan Regional Vocational Technic
05-2021

Skills

  • Prospective client outreach
  • Engaging sales presentations
  • CRM account management expertise
  • Customer service
  • Building professional connections
  • Time management
  • Problem solving
  • Multitasking and organization
  • Proficient in Outlook applications

Timeline

Sales Coordinator

Dream Spa Medical
04.2025 - Current

Senior Account Executive

Max Assist
07.2024 - 10.2024

Front Desk & Insurance Coordinator

Seaport Dental Associates
08.2022 - 07.2024

Dental Assistant

Fanikos Salib Dental Care
01.2020 - 01.2021

High School Diploma -

Northeast Metropolitan Regional Vocational Technic

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