Overview
Work History
Education
Skills
Certification
Timeline
Receptionist

Laci Stautzenberger

San Marcos

Overview

4
4
years of professional experience
1
1
Certification

Work History

Floor Help

Sean Patrick’s
05.2024 - Current
  • Maintained consistent communication with supervisors regarding customer feedback, and potential areas for improvement.
  • Efficiently handled high-pressure situations during busy periods, ensuring seamless service for all customers on the floor.
  • Supported inventory management by accurately restocking merchandise as needed.
  • Improved overall store efficiency through excellent time-management skills while completing daily tasks such as stocking, cleaning, and customer assistance.
  • Fostered a positive work environment by maintaining an upbeat attitude and assisting coworkers with their tasks when needed.
  • Enhanced customer satisfaction by providing efficient and friendly service on the sales floor.
  • Developed strong relationships with repeat customers by remembering preferences and offering personalized recommendations when appropriate.

Receptionist

Mustang Hollow Campground
05.2022 - Current
  • Assisted with administrative tasks such as filing documents, copying materials
  • Greeted visitors warmly and ensured they had a positive experience
  • Answered phones professionally in accordance with organizational protocols
  • Ensured reception area was clean at all times and stocked with necessary supplies
  • Developed effective working relationships with clients to ensure satisfaction with services provided
  • Processed incoming mail and packages accurately and promptly

Barista

Coffee barrel
01.2021 - 09.2021
  • Demonstrated strong organizational skills when stocking inventory or prepping ingredients for drinks
  • Developed extensive knowledge of coffee-making techniques, including espresso extraction, milk steaming, and latte art
  • Maintained high standards of cleanliness in the café area and equipment used for coffee preparation
  • Showed aptitude in multitasking multiple orders at once while maintaining accuracy in product quality
  • Displayed proficiency in operating various types of brewing equipment such as grinders, blenders, and espresso machines
  • Performed cash handling duties accurately and efficiently to ensure accurate accounting records
  • Demonstrated ability to work collaboratively with customers and colleagues to create a positive customer experience
  • Adhered to all health codes while preparing specialty beverages according to company specifications
  • Maintained an efficient workflow by restocking supplies as needed throughout the day
  • Exhibited excellent communication skills while interacting with customers and coworkers in a professional manner
  • Possessed deep understanding of food safety regulations regarding proper storage and sanitation procedures

Education

FAMILY CONSUMER SCIENCE - Nutrition And Foods

Texas State University
San Marcos, TX

Skills

  • Interpersonal communication
  • Time management
  • Customer Service
  • Telephone Skills
  • Active Listening
  • Attention to detail

Certification

  • Texas food handler certification
  • TABC certification
  • Serve safe certification

Timeline

Floor Help

Sean Patrick’s
05.2024 - Current

Receptionist

Mustang Hollow Campground
05.2022 - Current

Barista

Coffee barrel
01.2021 - 09.2021

FAMILY CONSUMER SCIENCE - Nutrition And Foods

Texas State University

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Laci Stautzenberger