Laci Sullivan

• Satisfied customers by topping off drinks and offering condiments, napkins and other items.
• Displayed enthusiasm and knowledge about restaurant's menu and products.
• Provided exceptional service to high volume of daily customers.
• Monitored dining room for cleanliness and proper set-up at all times.
• Performed opening and closing duties such as setting up the dining area, restocking supplies.
• Greeted customers, answered questions and recommended specials to increase profits.
• Assisted in training new servers.

• Assisted with loading and unloading of irregularly shaped or oversized packages manually.
• Sorted packages to appropriate slide, line or belt for final distribution.
• Used digital database to keep records of units and stock moved.
• Maintained a clean work environment by removing debris from the loading dock area.
• Collaborated with team members on tasks such as sorting mail into designated bins.
• Applied barcodes to cargo and used digital scanners to track and locate materials during transportation.
• Participated in regular safety meetings and training sessions.

• Seasonal job just for the winter.

• Trained new employees on proper use of kitchen equipment and safety protocols.
• Kept accurate records of sales transactions for end-of-day reconciliation purposes.
• Boosted customer satisfaction by quickly addressing and resolving complaints with food or service.
• Warmly greeted visitors to promote great customer service and positive ordering experience.
• Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
• Communicated effectively with co-workers to ensure smooth workflow.
• Restocked napkins, condiments and utensils at self-service areas during slow periods.
• Received inventory of food and beverage products to stock in designated areas.
• Followed all health department guidelines for safe food handling practices.