Lacie LaBoy
Butte,MT
Summary
Dedicated and hard working team member. High skill set and quality in customer service, cash handling, and communication. Experienced in supervising groups of residents and providing care for each person. Very determined, time- managed and hard working individual.
Overview
6
6
years of professional experience
Work History
Activities Assistant
South West Montana Veterans Home
Butte, MT
08.2024 - Current
- Engaged residents through events, small groups, and personal attention.
- Increased social interaction among residents through facilitating group activities and fostering a sense of community.
- Assisted in training new staff members on proper procedures for conducting activities while maintaining a safe environment for residents.
- Documented preferences and helped develop relevant activities.
- Document activities.
- Make sure residents get to activities.
- Make sure each resident gets a snack every day, paying attention to their diet.
- Diet restriction.
Housekeeping Room Attendant
South West Montana Veterans Home
Butte, MT
06.2023 - 09.2023
- Performed housekeeping duties such as dusting, mopping, vacuuming, and sanitizing countertops.
- Maintained a safe and clean home environment for residents, conducting thorough housekeeping tasks as needed.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Engaged with residents on room requirements and amenities to promote overall satisfaction.
- Maintained a professional demeanor and appearance, following facilities policies regarding uniform and grooming standards.
- Disposed of trash and recyclables each day to avoid waste buildup.
Dog Daycare Attendant
Logan’s Run
Anaconda, MT
06.2021 - 06.2022
- Reduced the risk of accidents by closely supervising play areas and promptly addressing any signs of aggression or distress in dogs.
- Improved dog socialization by closely monitoring playtime and encouraging positive interactions among dogs.
- Gave animals proper attention to promote secure environment in owner's absence.
- Supported overall facility cleanliness by regularly sanitizing dog spaces and equipment to maintain a healthy environment.
- Ensured timely feeding schedules were maintained for all dogs within the facility according to owner-provided instructions.
Ice Cream Server
Thrifty Drug Store
Anaconda, MT
06.2019 - 06.2021
- Greeted incoming customers and provided reliable, friendly customer service.
- Maintained a clean and organized workspace, ensuring a positive environment for customers and coworkers.
- Managed long lines of customers during peak times while maintaining professionalism under pressure.
- Handled cash transactions accurately, promoting trust between the business and its customers.
- Maintained menu knowledge to provide recommendations and answers to customer questions.
- Kept tidy and organized area to comply with cleanliness standards.
- Addressed customer inquiries and concerns promptly, fostering an atmosphere of exceptional service.
Education
High School Diploma -
Anaconda High School
Anaconda, MT06.2023
Skills
- Senior living experience
- Relationship building
- Resident support
- Customer service
- Flexibility
- Documentation skills
- Event coordination
- Senior activities experience
- Friendly, positive attitude
- Problem-solving
- Time management
- Collaboration and teamwork
- Group supervision
- Attention to detail
- Decision-making
- Dietary restrictions
- Documentation and recordkeeping
- Staff training
- Problem-solving abilities
- Cleaning and sanitizing
- Multitasking
- Reliability
- CPR certification
- Organizational skills
- Active listening
- Effective communication
Timeline
Activities Assistant
South West Montana Veterans Home
08.2024 - Current
Housekeeping Room Attendant
South West Montana Veterans Home
06.2023 - 09.2023
Dog Daycare Attendant
Logan’s Run
06.2021 - 06.2022
Ice Cream Server
Thrifty Drug Store
06.2019 - 06.2021
High School Diploma -
Anaconda High School