Lacie Pracht
Nashville,TN
Summary
Driven Assistant Manager with a proven track record at Lincoln Properties, enhancing customer satisfaction and reducing cash discrepancies. Expert in money handling and fostering team motivation. Achieved significant improvements in operational efficiency and service quality by leveraging product knowledge and effective workload management.
Overview
11
11
years of professional experience
Work History
Assistant Manager
Lincoln Properties
02.2022 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed Leases, Renewals, and helped with the application process
Leasing Professional
Ackermann
07.2016 - 02.2022
- Coordinated move-ins and move-outs efficiently, minimizing vacancy periods between tenants.
- Provided personalized tours of properties, showcasing unit features and amenities tailored to each prospect''s needs.
- Developed marketing materials to highlight property features and attract potential renters.
- Kept meticulous records of correspondence between management and tenants.
- Monitored property appearance regularly, working with maintenance teams to address any issues promptly.
- Toured property with prospective tenants and provided wealth of information in regards to its key features.
CNA
NHC
01.2013 - 07.2016
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Ensured prompt response to call lights, addressing patient needs in a timely manner.
Education
High School Diploma -
Newport High School
Newport, KY04.2013
Skills
Money Handling
Customer Relations
Team motivation
Product and service knowledge
Task Delegation
Workload Management
Timeline
Assistant Manager
Lincoln Properties
02.2022 - Current
Leasing Professional
Ackermann
07.2016 - 02.2022
CNA
NHC
01.2013 - 07.2016
High School Diploma -
Newport High School
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