Lacie Smith
Idaho Falls,ID
Summary
Experienced Correctional Case Manager committed to fostering an environment that supports positive change and personal growth. Skilled in caseload management, program facilitation, and strategic problem‑solving. Known for a people‑centered, compassionate approach paired with strong attention to detail, efficiency, and consistent follow‑through.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Correctional Case Manager
Idaho Department Of Corrections
St. Anthony, ID
01.2024 - Current
- Managed caseloads of up to 100 residents, prioritizing compliance with policies and maintaining exceptional care standards.
- Revitalized facility mentor program, strengthening organizational structure and peer relationships within the group. Actively involved with widening reach of program to further benefit population
- Led planning and management of facility events and fundraisers, fostering teamwork and collaboration with facility team.
- Utilized Motivational Interviewing techniques to promote positive environment of growth and to guide residents to make positive changes.
- Facilitated regular UCCI-certified cognitive intervention programs to residents and promote a positive learning environment.
- Conducted detailed initial intakes for new arrivals, presenting findings on criminal and institutional backgrounds during team case management discussions.
- Provided crisis intervention services as needed, effectively de-escalating tense situations and ensuring the well-being of all involved parties.
- Coordinated resources and referrals for inmates re-entering society, supporting successful community integration upon release.
- Promoted a positive culture within the correctional facility by modeling professionalism, ethical behavior, and effective communication among staff members.
- Collaborated with multidisciplinary teams to ensure effective communication and coordination of services for inmates.
- Conducted risk assessments and developed strategies to address identified risks, promoting safety within the facility.
Behavioral Intervention Specialist
Transitions Inc.
Idaho Falls, ID
01.2023 - 01.2024
- Conducted assessments and crafted personalized behavior intervention plans grounded in applied behavioral analysis principles.
- Collaborated with multidisciplinary teams to develop comprehensive treatment plans for addressing clients' academic, emotional, and behavioral needs.
- Analyzed behavioral patterns and applied evidence-based strategies to achieve a notable decrease in challenging behaviors.
- Mastered a range of de-escalation techniques and intervention strategies through specialized training.
- Improved client behavior by implementing tailored intervention strategies, addressing individual needs and challenges.
- Provided crisis intervention support during times of escalated behaviors, ensuring the safety of all involved parties while working towards resolution.
Dental Assistant
Aspen Dental
Pocatello, ID
09.2020 - 01.2023
- Supported patient care by promoting comfort and clarity regarding procedures. Displayed empathy and compassion to foster a welcoming atmosphere.
- Oversaw equipment maintenance and documentation practices to ensure compliance with industry and state standards.
- Coordinated efforts with dental team to formulate personalized treatment plans addressing individual patient needs.
- Performed comprehensive assessments of new patients, gathering vital data to support accurate clinical diagnoses.
- Conducted various clinical procedures and treatments, focusing on oral surgery, orthopedics, x-ray imaging, dental hygiene, restorative procedures, and prosthetic fabrication.
Shift Leader
Taco Bell Inc.
Pocatello, ID
04.2018 - 09.2020
- Supervised daily operations to ensure efficient service and adherence to quality standards.
- Delegated tasks to encourage teamwork during shifts and comply with company standards
- Responded to all customer concerns or issues promptly and professionally
Education
Bachelor of Arts - Psychology
Idaho State University
Pocatello, ID12-2023
Skills
- Compassionate care
- Resident Re-entry and Rehabilitation
- Risk-Need-Responsivity (RNR) model
- Individualized case planning
- Trauma-informed care
- Substance abuse treatment
- Motivational Interviewing
- Program Facilitation
- Teamwork and collaboration
- Problem-solving
- Reliable
- Attention to detail
- Problem-solving abilities
- Adaptability and flexibility
Certification
- Full UCCI Programming Certifications- CBISUA, TFAC, ART, AP
- LSI-R Assessments
- Motivational Interviewing
- PREA Reviews
- CPR/Basic First Aid
Timeline
Correctional Case Manager
Idaho Department Of Corrections
01.2024 - Current
Behavioral Intervention Specialist
Transitions Inc.
01.2023 - 01.2024
Dental Assistant
Aspen Dental
09.2020 - 01.2023
Shift Leader
Taco Bell Inc.
04.2018 - 09.2020
Bachelor of Arts - Psychology
Idaho State University