Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

LaCresha A. Walton

Manor

Summary

Dynamic professional with extensive experience at Capital Metro, excelling in customer service and safety compliance. Proven track record in enhancing operational efficiency and training development. Adept at problem-solving and multi-tasking, consistently delivering high levels of satisfaction while ensuring adherence to safety protocols. Committed to fostering a productive work environment.

Overview

2
2
years of professional experience

Work History

Bus Inspector

Capital Metro
Austin
12.2022 - Current
  • Oversaw daily service operations and driver management to enhance efficiency.
  • Resolved customer complaints swiftly, ensuring high levels of satisfaction.
  • Assisted in maintaining a safe working environment by adhering to safety protocols.

Staff Trainer

MV TRANSPORTATION
Austin
  • Developed training materials and provided actionable suggestions for enhancements.
  • Trained new hires on organizational procedures and policies.
  • Conducted training sessions for staff, ensuring comprehensive understanding of protocols.
  • Monitored attendance for all classes and workshops held by Training Department.
  • Offered guidance on effective usage of various software applications in operations.

Road Supervisor

RAPTDEV
Austin
  • Supervised bus operators to ensure adherence to safety protocols.
  • Assisted operators in timely and accurate completion of accident reports.
  • Reinforced job expectations through targeted training and consistent support.
  • Monitored routes to offer guidance during detours and maintain operational efficiency.

Driver

MV TRANSPORTATION
Austin
  • Operation of computers, CB radios and telephones
  • Drive vehicles over specified routes according to time schedules

Driver

MANOR ISD
Manor
  • Picked up and dropped off students at school and neighborhood locations
  • Followed given time schedules and provide safe transportation to and from locations
  • Prepared and submitted reports that may include passengers, trips, hours and mileage

Driver

AUSTIN ISD
Austin
  • Picked up and dropped off students at school and neighborhood locations, following time schedules
  • Prepared and submitted reports that may include passenger's trips, hours and mileage

Driver

VEOLIA TRANSPORTATION
Austin
  • Planned work assignments
  • Monitor field work, and dispatch personnel and vehicles
  • Explained and demonstrated work tasks

Education

High School Diploma -

Trimble Tech High School
Fort Worth, Texas

Certificate - Medical Assistant

Career Advancement Center
Austin, Texas

Certificate - Office Management

Tarrant County College
Fort Worth, Texas

Skills

  • Customer service
  • Data entry
  • Safety compliance
  • Route optimization
  • Training development
  • Operational efficiency
  • Problem solving
  • Multi-tasking
  • Computer proficiency

References

  • Debra Mathews, Sr. Case Tech (Paralegal Specialist), SSA, Fort Worth, Texas, (817) 501-8951
  • Bridget Ohiagu, Business Office Manager, Everman ISD, Everman, Texas, (817) 902-3454
  • John Higgins, Manager of Field Operations, Raptdev/MV, Austin, Texas, (512) 369-6260

Timeline

Bus Inspector

Capital Metro
12.2022 - Current

Staff Trainer

MV TRANSPORTATION

Road Supervisor

RAPTDEV

Driver

MV TRANSPORTATION

Driver

MANOR ISD

Driver

AUSTIN ISD

Driver

VEOLIA TRANSPORTATION

High School Diploma -

Trimble Tech High School

Certificate - Medical Assistant

Career Advancement Center

Certificate - Office Management

Tarrant County College

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LaCresha A. Walton