Lacreshia Milnder
Marietta,GA
Summary
Detail-oriented professional with focus on deadlines and skilled in handling medical billing without errors. Confident Medical Biller knowledgeable in data confidentiality and privacy practices when reviewing patient information.
Overview
7
7
years of professional experience
Work History
Medical Billing Specialist
Sarnova
08.2022 - Current
- Identified and resolved patient billing and payment issues
- Analyzed complex Explanation of Benefits forms to verify correct billing of insurance carriers
- Precisely evaluated and verified benefits and eligibility
- Filed and updated patient information and medical records
- Audited and corrected billing and posting documents for accuracy
- Compiled data and reviewed information for accuracy prior to input
- Entered numerical data into databases with speed and accuracy using 10-key pad
- Examined patients' insurance coverage, deductibles, insurance carrier payments and remaining balances not covered under policies when applicable.
Customer Service Representative
DeKalb County Sanitation
05.2017 - 04.2022
- Answered incoming calls to resolve customer complaints about their services
- Kept record of all phone calls and logged mine and the customers conversation
- Completed and cancelled new applications
- Data Entry
- Operated a multi-line phone system
- Excelled daily at maintaining an above average call log and customer resolve.
Reimbursement Specialist (contract)
Cornerstone Staffing
12.2021 - 02.2022
- Established strong working relationships with insurance providers, fostering open communication channels for smoother claim resolutions.
- Used data entry skills to accurately document and input statements.
- Delivered support to medical staff in completion of patient paperwork.
- Obtained patient's insurance information and determined eligibility for benefits for specific services rendered.
- Collected and entered patient demographic and insurance data into computer database to establish patient's medical record.
Education
Cobb Works
Marietta, GA02.2017
Skills
- Data Entry and Order Processing
- ICD-10 & HIPAA Compliance
- Verbal and Written Communication
- Claim Verifications
- Medical Claims Submission
- Claims Review
- Medical Terminology
- EHR/EMR
- Medical Billing & Coding
- Accounting and Financial Management
- Time Management
- Medicare and Medicaid Processes
- 10-Key Data Entry
- Insurance Verification
- Medical Coding
Timeline
Medical Billing Specialist
Sarnova
08.2022 - Current
Reimbursement Specialist (contract)
Cornerstone Staffing
12.2021 - 02.2022
Customer Service Representative
DeKalb County Sanitation
05.2017 - 04.2022
Cobb Works