LaCretia Tetter
Montgomery,AL
Summary
Accomplished Food Service Retail Manager at Aramark-Panera Bread, adept in store operations and inventory control, with a proven track record in leadership development and enhancing customer satisfaction. Leveraged customer service excellence and team training skills to significantly improve operational efficiency and foster a positive work environment. Enthusiastic management professional with demonstrated success supervising staff and building teams. Proven history of achieving sales goals by monitoring employee performance and coaching staff on effective sales methods. Skilled in solving complicated issues and making proactive operational changes.
Overview
11
11
years of professional experience
Work History
Food Service Retail Manager
Aramark-Panera Bread
09.2023 - Current
- Oversaw store operations, including opening and closing procedures and safety compliance.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Created employee schedules to align coverage with forecasted demands.
- Enhanced store appearance by maintaining cleanliness standards and visually appealing displays that showcased products effectively.
- Oversaw store operations, including opening and closing procedures and safety compliance.
- Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
Early Childhood Educator
OCAP
06.2023 - 08.2023
- Supported children with special needs, creating customized learning strategies to accommodate various abilities.
- Maintained and fostered positive and constructive interactions with staff, families, and children.
- Boosted children''s social skills development through group projects and collaborative games.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Established ongoing professional development goals, participating in workshops and conferences to stay current on emerging trends in early childhood education.
Assistant Manager
Taco Bell
02.2017 - 04.2023
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
Early Childcare Assistant
Montgomery Community Action Agency
11.2018 - 02.2019
- Enhanced children''s cognitive development by implementing engaging and age-appropriate learning activities.
- Participated in ongoing professional development opportunities to stay current with best practices in early childhood education methodologies.
- Supported early literacy skills through storytelling, reading books, and teaching letter recognition.
- Restocked supplies and personal hygiene products for use by students.
- Cleaned, organized and restocked classrooms for upcoming classes.
Housekeeping Room Attendant
WindCreek Casino And Hotel
11.2016 - 02.2017
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
- Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
- Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors
Shift Lead
Zoe's Kitchen Inc.
01.2013 - 10.2015
- Completed store opening and closing procedures and balanced tills.
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and organized work environment, ensuring safety standards were met consistently.
- Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
Education
Associate of Science - Early Childhood Education
Trenholm State Community College
Montgomery, AL12.2020
Skills
- Customer Service
- Store operations
- Inventory Control
- Team Training
- Leadership Development
Timeline
Food Service Retail Manager
Aramark-Panera Bread
09.2023 - Current
Early Childhood Educator
OCAP
06.2023 - 08.2023
Early Childcare Assistant
Montgomery Community Action Agency
11.2018 - 02.2019
Assistant Manager
Taco Bell
02.2017 - 04.2023
Housekeeping Room Attendant
WindCreek Casino And Hotel
11.2016 - 02.2017
Shift Lead
Zoe's Kitchen Inc.
01.2013 - 10.2015
Associate of Science - Early Childhood Education
Trenholm State Community College