Lacy Bilanzich
CEDAR CITY
Summary
I am an experienced medical assistant with a strong background in patient care and medical documentation at Desert Pain Specialists. I have demonstrated success in improving operational efficiency through teamwork, and effective time management. I am proficient in medication administration and CPR, with a focus on patient education and adherence to safety protocols.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Medical Assistant
Desert Pain Specialists
CEDAR CITY
06.2024 - Current
- Assisted physicians with patient examinations and procedures in pain management clinic.
- Scheduled appointments, coordinated patient flow, and maintained efficient office operations.
- Collected and documented patient medical histories and vital signs accurately.
- Prepared examination rooms, ensuring cleanliness and availability of necessary supplies.
- Administered medications and injections as directed by healthcare providers.
- Educated patients on treatment plans and provided instructions for care at home.
- Collected samples from patients for laboratory testing purposes.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Assisted with pre-operative preparation of patients including providing instruction about post-operative care plans.
- Collaborated with healthcare team to ensure comprehensive patient care delivery.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Documented notes during patient visits.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
Lifeguard
Cedar City Aquatic Center
CEDAR CITY
04.2021 - 10.2024
- Enforced facility rules to maintain a safe environment.
- Monitored pool activities to ensure safety of all patrons.
- Conducted regular inspections of pool equipment and cleanliness.
- Assisted in organizing and executing aquatic programs and events.
- Collaborated with team members to improve operational efficiency.
- Participated in ongoing training sessions for skill enhancement and safety updates.
- Enforced all safety regulations and posted rules for patrons.
- Monitored swimmers to ensure safety in the pool area.
- Performed emergency rescues when necessary.
- Maintained constant surveillance of patrons in the swimming area at all times.
- Participated in monthly training courses to stay up-to-date in water rescue techniques.
- Provided first aid care to injured patrons before paramedics arrived on scene.
Physical Therapy Aide
Southern Utah Physical Therapy
Cedar City
03.2023 - 06.2024
- Assisted physical therapists during patient treatment sessions and exercises.
- Prepared treatment areas by cleaning and organizing equipment and supplies.
- Instructed patients on proper exercise techniques and safety protocols.
- Documented patient progress and communicated updates to therapists.
- Maintained inventory of therapy supplies and reordered as needed.
- Supported patient mobility by helping with transfers and positioning.
- Educated patients on home exercise programs and wellness strategies.
- Collaborated with team members to enhance patient care processes.
- Assisted physical therapists with patient treatments by setting up equipment, preparing patients for treatment and providing support throughout the session.
- Monitored patients during exercise sessions to ensure proper technique is being used and to provide additional instruction when necessary.
- Prepared treatment rooms prior to patient arrivals by cleaning surfaces, stocking supplies and ensuring all safety protocols are followed.
Education
Bachelor of Science - Exercise Science
Southern Utah University
Cedar City, UT04-2026
Associate of Science - Biological Sciences
Southern Utah University
Cedar City, UT04-2023
Skills
- Patient care
- Medical documentation
- Exercise instruction
- Team collaboration
- Time management
- Safety protocols
- CPR
- Compassionate
Affiliations
- Swimming
- Hiking
- Weight-Lifting
- Cooking
Accomplishments
- Patriot Award
- Lead Medical Assistant
Certification
- CPR/AED/First Aid Certified
Volunteer and Shadowing Experience
- Blood Drive Volunteer
- Shadowing at OBGYN Clinic
- JustServe Volunteer making international health and Hygiene Kits
Timeline
Medical Assistant
Desert Pain Specialists
06.2024 - Current
Physical Therapy Aide
Southern Utah Physical Therapy
03.2023 - 06.2024
Lifeguard
Cedar City Aquatic Center
04.2021 - 10.2024
Bachelor of Science - Exercise Science
Southern Utah University
Associate of Science - Biological Sciences
Southern Utah University