Summary
Work History
Education
Skills
Accomplishments
Timeline
Volunteer
Lacy Gosnell

Lacy Gosnell

Elizabethton,TN

Summary

Dynamic Sales Associate with a proven track record at Dollar Tree Distribution Center, excelling in high-stress situations and building lasting customer relationships. Expert in payment processing and customer service, I blend relationship selling and problem-solving skills to enhance customer satisfaction and drive sales. Known for reliability and an energetic approach.

Work History

Sales Associate

Dollar Tree Distribution Center
10.2024 - Current
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Engaged with customers to build rapport and loyalty.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Solved customer challenges by offering relevant products and services.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.

Education

GED - General Studies

Walters State Community College
Morristown, TN
06.2007

Skills

  • Energetic self-starter
  • Relationship building
  • Customer service
  • Verbal and written communication
  • Hospitality and accommodation
  • Sales expertise
  • Relationship selling
  • Product recommendations
  • Outgoing personality
  • Reading comprehension skills
  • Cleaning techniques
  • Cash handling
  • Payment processing
  • Cash handling accuracy
  • Client service
  • Teamwork and collaboration
  • Merchandise display
  • Adapt to diverse groups
  • Customer engagement
  • Problem-solving skills
  • Cash register operation
  • Friendly and outgoing
  • Conflict resolution
  • Reliable and punctual
  • Goal oriented
  • Problem-solving

Accomplishments

I will have five months clean and sober on Jan 24th, I am still in bridge to shore. I am on 6 years state probation but scored so low on my strong R assessment that I only report in person every other month. I still attend AA and DAA meetings at central.

Timeline

Sales Associate

Dollar Tree Distribution Center
10.2024 - Current

GED - General Studies

Walters State Community College
Lacy Gosnell