Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lacy Jones

San Antonio

Summary

Experienced desk adjuster. I have one year handling auto claims and three years handling property claims. Determining coverage. Building relationships with insureds. Handling claims from beginning to end.

Overview

10
10
years of professional experience

Work History

Associate Auto Adjuster

USAA
San Antonio
02.2024 - Current
  • Trained new claims adjusters on company policies, procedures, and best practices in claims handling.
  • Utilized resources and prior experience in industry to determine if claims should be approved for payment or denied.
  • Reviews and adjusts claims by claim processing guidelines.

Co-owner

Roofs by Robert
San Antonio
01.2015 - 09.2023
  • Selling roofs, buying materials, hiring contractors, overseeing jobs

Desk Adjuster

Best IRS
09.2021 - 06.2023
  • Handling property claims
  • Determined coverage, build relationships with homeowners
  • Handling claims from beginning to end

Education

Adjuster License -

Texas Adjuster Academy
Boerne, TX
08-2021

Vocational Nursing License -

Schreiner University
Kerrville, TX
08-2004

High School Diploma -

Medina High School
Medina, TX
06-2003

Skills

  • Claims processing
  • Coverage determination
  • Customer service
  • Team building
  • Effective communication
  • Employee training
  • Time management
  • Problem solving

Timeline

Associate Auto Adjuster

USAA
02.2024 - Current

Desk Adjuster

Best IRS
09.2021 - 06.2023

Co-owner

Roofs by Robert
01.2015 - 09.2023

Adjuster License -

Texas Adjuster Academy

Vocational Nursing License -

Schreiner University

High School Diploma -

Medina High School
Lacy Jones