Lacy Jorgensen
Clovis,CA
Summary
Skilled and compassionate medical assistant with past hands-on experience in patient care, clinical procedures, and administrative tasks. Ready to bring refreshed knowledge, strong work ethic, and a passion for helping others back to the healthcare industry after a career break.
Overview
10
10
years of professional experience
Work History
Property Manager
Self-employed
04.2022 - Current
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Basic accounting for two properties
Administrative Assistant
Payne Construction LLC
02.2022 - 01.2024
- Worked directly under COO to ensure smooth daily functions, communication, and client satisfaction
- Established rapport with clients through active listening and empathetic communication, leading to increased client retention and referrals.
- Coordinated events, including scheduling, logistics, and material preparation.
- Managed vehicle assignment, collections, customer satisfaction follow ups
Office Manager/Digital Marketer
Servpro North
09.2017 - 01.2022
- Managed scheduling and logistics for restoration teams, coordinating with contractors, suppliers, and clients to facilitate smooth project execution.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable
- Acted as a liaison between eld personnel and staff, streamlining communication channels to enhance efficiency and productivity.
- Maintained digital standards as directed by Corporate Office
Certified Clinical Medical Assistant
Plateroti Dermatology
03.2015 - 02.2017
- Greeted patients, collected information, did vitals, and maintained a smooth flow in the office
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Utilized electronic health records software proficiently to input data accurately
- Assisted in dermatological procedures such as cryotherapy, suture removal, surgical setup, and instrument sterile processing
Education
Associate of Science - Medical Assisting
Heald College
Fresno, Ca2013
Skills
Excellent written and oral communications skills
High competency
Adaptable and quick learner
Fast typer
Strong Interpersonal Skills: Able to build positive relationships and collaborate effectively with individuals from diverse backgrounds, fostering a cooperative and harmonious work environment
Additional Information
Church Life Group Leader - Cross City Christian Church
Youth for Christ Volunteer
Timeline
Property Manager
Self-employed
04.2022 - Current
Administrative Assistant
Payne Construction LLC
02.2022 - 01.2024
Office Manager/Digital Marketer
Servpro North
09.2017 - 01.2022
Certified Clinical Medical Assistant
Plateroti Dermatology
03.2015 - 02.2017
Associate of Science - Medical Assisting
Heald College
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