Lacy Threloff
Summary
Organized and dedicated professional with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
21
21
years of professional experience
Work History
Crew Member
TRADER JOES
Ventura
11.2025 - Current
- Fostered a welcoming environment for guests through attentive and friendly customer service.
- Maintain knowledge of all products, provide a positive experience for all guests, and model Trader Joes core values to customers and crew.
- Worked with team members to efficiently complete daily operational tasks, contributing to overall store functionality.
Preschool Teacher
VENTURA MISSIONARY PRESCHOOL
Ventura
07.2024 - 06.2026
- Developed and planned age-appropriate curriculum to engage students and support developmental growth.
- Provided nurturing environment for students while ensuring compliance with licensing requirements.
- Implemented classroom management techniques to maintain a positive learning environment.
Communications Assistant
VENTURA MISSIONARY CHURCH
Ventura
11.2021 - 08.2024
- Created and distributed targeted monthly newsletters to engage specific audience segments.
- Supported Communications Director in managing social media, website updates, event mailings, and creating graphics for Sunday services.
- Conducted quality assurance checks on outgoing communications materials to ensure accuracy and consistency before distribution.
- Utilized digital and computer software to upload, post or edit online content.
- Organized volunteer photographers' schedules to ensure coverage for events.
- Collected and maintained data for metrics across multiple ministries.
- Assisted in developing corporate identity standards such as logos, color schemes.
Crew Member
TRADER JOES
Ventura
09.2018 - 11.2021
Teacher's Aide
VENTURA MISSIONARY PRESCHOOL
Ventura
08.2017 - 06.2020
- Created joyful, nurturing environment for students, fostering trusting relationships with families.
- Maintained a working knowledge of policies and procedures and work within compliance of licensing agreements, including maintaining current certifications in First Aid and CPR.
- Supported children's developmental needs through individual and group interactions.
- Organized educational materials and resources for classroom use.
Assistant Manager
STARBUCKS
Santa Barbara
07.2009 - 03.2011
- Managed day-to-day operations by scheduling staff, delegating tasks, and preparing deposits, ensuring accurate handling of safe transactions during opening and closing procedures.
- Supervised daily operations to ensure a smooth workflow and exceptional service.
- Trained and mentored new baristas on service standards and product knowledge.
- Managed inventory levels, ensuring timely restocking of supplies and equipment.
Associate HR Consultant (HR Admin)
WELLPOINT, INC
Newbury Park
08.2005 - 06.2008
- Supported HR Director and four HR Managers through phone and email correspondence, managing confidential information, scheduling appointments/events, preparing agendas and presentations, arranging travel, and overseeing multi-line phone.
- Managed 50 open Workers' Compensation claims, ensuring compliance with state laws and coordinating benefits with Leave of Absence department and insurance adjusters.
- Handled confidential documents in an organized fashion according to established protocol.
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
- Coordinated and scheduled meetings, handling room reservations, catering, and technical setup to ensure seamless execution.
- Created travel arrangements and distributed travel details to appropriate personnel.
- Handled incoming calls and directed callers to appropriate department or employee.
Education
Bachelor of Arts - Sociology
CALIFORNIA STATE UNIVERSITY
Fullerton, CASkills
- Point of Sale Operations
- Customer service
- Administrative support
- Team collaboration
- Willingness to learn
- Attention to detail
- Multitasking and organization
- Task prioritization
- Telephone etiquette
- Verbal and written communication
- Teamwork and collaboration
- Proficient in MS Word
- Proficient in Outlook
- Proficient in Publisher
- Proficient in Powerpoint
- Proficient in Google Suite
- Proficient in Mailchimp
- Adobe Photoshop
- Canva
- Initiative and Self-motivation
Timeline
Crew Member
TRADER JOES
11.2025 - Current
Preschool Teacher
VENTURA MISSIONARY PRESCHOOL
07.2024 - 06.2026
Communications Assistant
VENTURA MISSIONARY CHURCH
11.2021 - 08.2024
Crew Member
TRADER JOES
09.2018 - 11.2021
Teacher's Aide
VENTURA MISSIONARY PRESCHOOL
08.2017 - 06.2020
Assistant Manager
STARBUCKS
07.2009 - 03.2011
Associate HR Consultant (HR Admin)
WELLPOINT, INC
08.2005 - 06.2008
Bachelor of Arts - Sociology
CALIFORNIA STATE UNIVERSITY