La’Cynthia Turner
New Orleans,LA
Summary
Proven track record in enhancing customer satisfaction and engagement, notably at Walmart, through innovative service strategies and efficient inventory management. Skilled in cash handling and customer service, demonstrating exceptional time management and attention to detail. Achieved significant improvements in employee performance and customer interaction as a Trainer at Chick-fil-A.
Overview
2
2
years of professional experience
Work History
Rx Associate
Walmart
99 Westbank Expy
04.2023 - 02.2024
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
Sales Associate
All Star Elite
197 Westbank Expy
11.2022 - 01.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Trainer
Chick-fil-A
197 Westbank Expy
03.2022 - 10.2022
- Coached employees on best practices, providing constructive feedback to support their professional growth.
- Enhanced trainee engagement through interactive workshops and hands-on activities.
Education
High School Diploma -
L.B.Landry High School
1200 L B Landry Ave05.2021
Skills
- Customer Service
- Time Management
- Attention to Detail
- Computer Skills
Timeline
Rx Associate
Walmart
04.2023 - 02.2024
Sales Associate
All Star Elite
11.2022 - 01.2023
Trainer
Chick-fil-A
03.2022 - 10.2022
High School Diploma -
L.B.Landry High School