La Daisha Jones
Long Beach,CA
Summary
Experienced Clerk with exceptional typing and data entry abilities and results-driven nature. Knowledgeable about logging daily information, researching variances and maintaining thorough records. Accuracy-driven, service-oriented and diligent about completing tasks with little supervision.
Overview
10
10
years of professional experience
Work History
Clerk
USPS, United States Postal Service
Los Angeles, CA
11.2015 - 03.2021
- Provided quality clerical support through data entry, document management, email correspondence and overseeing operation of office equipment.
- Interacted with customers by phone, email or in-person to provide information.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs.
- Supported staff on special assignments and ad hoc projects.
PSR Clerk
American Airlines
City of Los Angeles, CA
07.2013 - 11.2015
- Helped customer check into their flights and check in their bags.
- Debit card transactions to pay for bags.
- Directed customers as they moved along to their flights.
- Helped address client complaints through timely corrective actions and appropriate referrals.
Cashier
McDonald's
City of Los Angeles, CA
03.2011 - 07.2013
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Collected and authorized payments of guests.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
Education
High School Diploma -
Animo Watts Charter High School
06.2011
Skills
- Data Gathering
- Intuit QuickBooks
- Stocking and Replenishing
- Microsoft SharePoint
- Customer Satisfaction
- Mail Processing
Accomplishments
- Resolved product issue through consumer testing.
Timeline
Clerk
USPS, United States Postal Service
11.2015 - 03.2021
PSR Clerk
American Airlines
07.2013 - 11.2015
Cashier
McDonald's
03.2011 - 07.2013
High School Diploma -
Animo Watts Charter High School
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