Ladajai Stearns
Roseville,MI
Summary
Dynamic and dedicated hospitality professional with extensive experience at Motor City Casino, excelling in customer service and event setup. Proven ability to enhance guest experiences through strong teamwork and effective time management. Skilled in food service and safety, consistently delivering exceptional dining experiences in high-pressure environments.
Overview
2026
2026
years of professional experience
Work History
Banquet Server
Motor City Casino
2023 - Current
- Delivered exceptional customer service during high-volume banquet events.
- Set up and arranged dining areas to meet event specifications and standards.
- Assisted in serving food and beverages efficiently to guests throughout events.
- Collaborated with team members to ensure smooth operation during multiple events.
- Maintained cleanliness and organization of service areas before, during, and after events.
- Served appetizers, delivered entrees, and refilled beverages for banquet guests.
- Set up banquet tables and chairs based on event requirements.
À La Carte Server
Grosse Pointe Country Club
05.2024 - 2025
- Delivered exceptional service by anticipating guest needs and providing personalized recommendations.
- Maintained knowledge of menu items, specials, and wine pairings to enhance dining experience.
- Collaborated with kitchen staff to ensure timely and accurate order fulfillment.
- Assisted in training new team members on service standards and club policies.
- Participated in team meetings to discuss improvements in service quality and efficiency.
- Maintained a clean and organized workspace, contributing to a positive dining atmosphere.
- Improved overall server performance by participating in regular staff meetings and training sessions focused on A La Carte service techniques.
- Delivered exceptional dining experiences for guests with special attention to dietary restrictions and preferences.
- Assisted in training new servers, sharing best practices for A La Carte service success.
Server
Olive Garden Restaurant
01.2024 - 2025
- Delivered exceptional customer service, ensuring timely and accurate order fulfillment.
- Collaborated with kitchen staff to maintain food quality and presentation standards.
- Managed multiple tables efficiently, enhancing dining experience for guests.
- Assisted in training new servers on menu offerings and service protocols.
- Served food and beverages promptly with focused attention to customer needs.
- Bussed and reset tables to keep dining room and work areas clean.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
Skills
- Strong teamwork
- Time management
- Customer service
- Food service
- Customer service focus
- Event setup
- Hospitality service expertise
- Proper food handling
- Bussing and table resets
- Food safety
- Running orders
- Food running
- Food station setup
- Silverware polishing
- Buffet management
- Table arrangements
- Table bussing
- Room teardown
Timeline
À La Carte Server
Grosse Pointe Country Club
05.2024 - 2025
Server
Olive Garden Restaurant
01.2024 - 2025
Banquet Server
Motor City Casino
2023 - Current