Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

LaDarius Downs

Clinton Township,Michigan

Summary

Dependable effective in managing operations. Successful in encouraging team members to work efficiently and meet production targets. Well-organized, self-motivated and knowledgeable about successful strategies for managing fast-paced work.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Head Cashier

Lowes
05.2023 - 03.2025

Manage and Supervise Front End Cashiers.

  • Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries.
  • Ensured accuracy in cash handling, minimizing discrepancies and maintaining balanced registers.
  • Mentored new cashiers, providing comprehensive training that resulted in increased productivity.
  • Assisted customers with returns and exchanges, adhering to company policies while ensuring complete satisfaction.
  • Provided exceptional customer service by promptly resolving issues and fostering positive relationships with patrons.
  • Managed multiple registers during high-traffic periods, effectively reducing customer wait times and increasing sales revenue.

Assistant Store Manager

Dollar Tree Stores
10.2017 - 03.2019
  • Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Streamlined inventory management with regular audits, accurate ordering, and efficient stock organization.
  • Maximized profits by negotiating better deals with vendors and reducing shrinkage through loss prevention strategies.

Keyholder

Advanced Auto Parts
09.2015 - 10.2017
  • Enhanced customer satisfaction by providing exceptional service and addressing concerns promptly.
  • Streamlined store operations by assisting with inventory management, merchandising, and restocking.
  • Increased sales performance through effective product knowledge and targeted upselling techniques.
  • Strengthened team morale by fostering a positive work environment and offering constructive feedback.

Sales Associate

Advanced Auto Parts
02.2006 - 08.2015
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
  • Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.

Cashier

Fullers Supermarket
11.2014 - 07.2015
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.

Education

Bachelor of Science - Business Administration

Selma University
Selma, AL
06.2015

High School Diploma -

Selma High School
Selma, AL
08.2004

Skills

  • Customer Service Management
  • Team Leadership
  • Microsoft Word
  • Microsoft Works
  • Microsoft Excel
  • Microsoft Power point

Certification

  • Certified Phlebotomy Technician

Timeline

Head Cashier

Lowes
05.2023 - 03.2025

Assistant Store Manager

Dollar Tree Stores
10.2017 - 03.2019

Keyholder

Advanced Auto Parts
09.2015 - 10.2017

Cashier

Fullers Supermarket
11.2014 - 07.2015

Sales Associate

Advanced Auto Parts
02.2006 - 08.2015

Bachelor of Science - Business Administration

Selma University

High School Diploma -

Selma High School
LaDarius Downs