Summary
Overview
Work History
Education
Skills
Timeline
Generic

LaDashia Foy

Opelika,AL

Summary

Assisted clients in navigating case management processes to foster trust and rapport across diverse cultural backgrounds. Supported case planning and diagnosis management to enhance client outcomes. Dedicated to providing high-quality, cost-effective care for patients and families.

Overview

11
11
years of professional experience

Work History

Job Title: Social Worker

Tallassee Community Hospital Inc. Full-Time. 40 Hours Per Week
03.2022 - Current

Job Duties

  • Assessing client needs and developing personalized care plans to support mental health and well-being.{Completing psychosocial assessments, asking questions regarding current living situation, income, and mental health. Meeting with clients to identify their main goals. Providing a safe place to talk, connecting with the client, and following up with the client.
  • Facilitate individual and group therapy sessions, promoting emotional resilience and coping strategies. {Greeting the client, ensuring privacy, and establishing the client's comfort level. Reflecting on the client's emotions to build insight. Teaching coping and self regulation skills such as deep breathing techniques. Encouraging positive self talk that the client can do when they are feeling overwhelmed.
  • Coordinating with healthcare professionals to ensure comprehensive service delivery for clients. {Communicating information to the client's primary care provider and also sending out medical updates and discharge instructions via fax or email. Setting up out-patient mental health service appointments for the client, also arranging transportation for the client.

Job Title: Assistant Teacher

The Growing Room. Full Time. 40 Hours Per Week
01.2020 - 03.2022

Job Duties

  • Facilitated daily learning activities, promoting cognitive and social development in children. {Assisted lead teacher with reading books to the children, encouraging the children to answer questions, and assisting them with practicing their letters. Encouraged the children to group the blocks by color, asked questions about patterns, and rewarded them for getting the correct color and patterns. Encouraging the children to participate in a group game such as duck duck goose.
  • Implemented lesson plans that align with educational standards and developmental milestones. {Prepared materials such as coloring blocks, worksheets, and assisting the children in sorting activities. Conducted counting games and assisted children with learning new words to help expand their vocabulary. Taking notes of the children who are stacking a certain amount of blocks, counting to 10, and identifying colors.
  • Collaborated with lead teacher to assess student progress and adapt instructional strategies. {Assisted with setting up activities, guiding small groups, and observing the children's participation. Made note of the observations and shared them with the lead teacher to track developmental progress. If a child was struggling with letters, assist the child with hands-on training.

Job Title: Internship Student

Central Alabama Veterans Health Care System. Full Time. 40 Hours Per Week
08.2021 - 12.2021

Job Duties

  • Conducted client assessments to identify needs and develop appropriate intervention plans.{Asking questions regarding the client's current concerns, observing client's behavior and mood, and using a screening tool to assess depression. Created a supportive environment, explored presenting concerns such as if the client was feeling overwhelmed, Assess key domains such as if the client has stable housing.
  • Collaborated with multidisciplinary teams to coordinate services for clients effectively. {Communicated with doctor, physical therapist, and occupational therapist. Met weekly to discuss progress, update goals, and ensure that the client's needs are being met.
  • Facilitated support groups, providing a safe environment for participants to share experiences. {Set group rules such as confidentiality, respect, and active listening. Ensuring that seating arrangements allowed for personal comfort and maintained a sense of security. Having an open check in, asking each client to briefly describe one positive experiences from the past week.

Job Title: Inbound Sales Chat Representative

Afni Inc, Verizon. Full Time. 40 Hours Per Week
07.2020 - 01.2021

Job Duties

  • Assisted customers in identifying suitable products and solutions, enhancing overall satisfaction. {Greet the customer, asking clarifying questions, and providing personalized recommendations. Provided information regarding smartphones and accessories, discussed software subscriptions such as productivity tools and antivirus. Recommend smartphones with high performance, offered package deals. Diagnosed the problem and offered solutions. Confirmed understanding and discussed what the next steps would be. Ending the conversation with reassurance and positivity.
  • Developed strong product knowledge to effectively address customer concerns and objections. {Studied different features that each smartphone offered, learned the difference between a basic, standard and premium plans. Listened and empathized with customers, clarified customer concerns, and provided tailored solutions.

Job Title: Internship Student

Central Alabama Veterans Health Care System. Full Time. 40 Hours Per Week
01.2020 - 03.2020

Job Duties

  • Developed individualized care plans to address clients' unique psychological and social needs. {Provided weekly counseling sessions and checking in on the client to monitor progress. Goals and strategies are tailored to the client's needs and strengths. Evaluated triggers, taught coping mechanisms and discussed relaxation and mindfulness exercises to reduce psychological stress.
  • Conducted assessments to identify client strengths and challenges in various life situations. {Asked questions regarding daily life, mental and physical health, and relationships. Taking notes on if the client is showing signs of wanting to improve, asked client about personal resources, and providing problem solving skills. Asked questions regarding mental health disorders, substance use, and access to healthcare.
  • Facilitated group therapy sessions, promoting peer support and community engagement among participants. {Begin each group by asking the client's to share their current mood. Encouraged client's to share their coping strategies amongst one another. Encouraged client's to set personal goals for involvement.

Job Title: Front Line Worker

Arkal Automotive. Full Time. 40 Hours Per Week
11.2016 - 12.2016

Job Duties

  • Managed day-to-day operations, ensuring high standards of service delivery. {Ensured that the machines were running smoothly, checked materials and components that they are available to prevent delays, and inspected finished products for defects. Checked each component before assembly to ensure it meets specifications, kept work station tidy to prevent contamination or damage, ensured that tools and machinery was properly stored and maintained.
  • Implemented process improvements to enhance workflow efficiency and service quality. {Suggested creating a tool station at each workstation so all necessary tools were within arm's reach. Suggested adding a simple labeling jig that allowed operators to quickly and accurately apply labels without slowing the line. Followed standard operating procedures precisely to ensure each product met the company's quality standards.
  • Maintained equipment and inventory management, ensuring optimal functionality and availability. {Cleaned machines regularly to prevent dust and debris buildup. Recorded the quantities of materials used each day. Replaced worn components proactively to avoid unexpected breakdowns.

Job Title: Brand Representative

Alumni Hall. Full Time. 40 Hours Per Week
11.2014 - 11.2016

Job Duties

  • Cultivated strong relationships with customers to enhance brand loyalty and engagement. {Greeted customers warmly and asked questions about their preferences. Suggested products that aligned with the customers needs. Resolved any dissatisfaction quickly to maintain trust.
  • Cultivated brand awareness through engaging customer interactions and product demonstrations. {Listened attentively to tailor demonstration to their interest. Explained what sets the brand apart from others. Encouraged the customer to follow the brand on social media for promotions.
  • Developed promotional strategies to enhance product visibility in retail environments. {Observed which areas in the store attracted the most foot traffic. Created branded end-cap displays or shelf arrangements that highlighted new or seasonal products. Coordinated with store staff members to ensure displays are consistently stocked and maintained.

Education

Master of Science - Social Work

Troy University
Troy, AL
12.2021

Bachelor of Science - Social Work

Troy University
Troy, AL
07.2020

Skills

  • Compassionate
  • Case management
  • Client advocacy
  • Conflict resolution

Timeline

Job Title: Social Worker

Tallassee Community Hospital Inc. Full-Time. 40 Hours Per Week
03.2022 - Current

Job Title: Internship Student

Central Alabama Veterans Health Care System. Full Time. 40 Hours Per Week
08.2021 - 12.2021

Job Title: Inbound Sales Chat Representative

Afni Inc, Verizon. Full Time. 40 Hours Per Week
07.2020 - 01.2021

Job Title: Assistant Teacher

The Growing Room. Full Time. 40 Hours Per Week
01.2020 - 03.2022

Job Title: Internship Student

Central Alabama Veterans Health Care System. Full Time. 40 Hours Per Week
01.2020 - 03.2020

Job Title: Front Line Worker

Arkal Automotive. Full Time. 40 Hours Per Week
11.2016 - 12.2016

Job Title: Brand Representative

Alumni Hall. Full Time. 40 Hours Per Week
11.2014 - 11.2016

Master of Science - Social Work

Troy University

Bachelor of Science - Social Work

Troy University