Results-driven Front Office Manager with proven multitasking and workflow optimization skills. Expertise in customer service, team leadership, and training, consistently enhancing customer relations and operational efficiency.
Overview
31
31
years of professional experience
Work History
Front Office Manager
IGA Tybee Market
Tybee Island, GA
09.2021 - Current
Supervised the cashiers , counted the tills after the cashiers clocked out.
Trained and mentored the cashiers on customer service best practices and operational standards.
Implemented scheduling systems to optimize staffing levels during peak periods.
Made sure the boss had all the end of the mouth reports in a timely manner.
Produce Cut Bar
Publix Grocery Store
Savannah
10.2014 - 09.2021
Self-motivated, with a strong sense of personal responsibility.
Worked effectively to cut produce and veggies put in bowls to sale. Make sure product was to the right temp before putting on sales floor.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Team Leader
Walmart
Savannah, GA
06.2011 - 05.2012
Led team to receive trucks and unload the trucks.
Scanned merchandise to put in the bins in backroom
Streamlined inventory management processes, reducing discrepancies and improving accuracy.
Scanned the bins to take from the backroom to replenish the shelves on the salesfloor.
Lawn and Garden Department Manager
Wal-Mart
Savannah, GA
08.2007 - 06.2011
Led team of associates to achieve operational goals and enhance customer service quality.
Implemented inventory management systems to streamline tracking and reduce stock discrepancies.
Receive plant trucks and unload to put on patio tables.
Push sales for plants and gardening merchandise.
Modular Team Leader
Walmart
Savannah, GA
01.2002 - 10.2005
Take everything off shelves, clean and redo with new labels and old and new products, around the entire store.
Help put up freight from truck when manager was short staffed.
Lawn and Garden Associate
Walmart
Savannah, GA
05.1995 - 10.2005
Assisted customers with product selection and gardening advice to enhance shopping experience.
Maintained inventory organization and stocked shelves to ensure availability of lawn and garden products.
Operated equipment for lawn maintenance, including mowers and trimmers, ensuring safety standards compliance.