LADAYISHA WOODS
Cordova,TN
Summary
Dedicated and compassionate Certified Medical Assistant with 10 years of clinical and tele-health experience seeking to leverage patient care, administrative, and communication skills in a Care Navigator. Eager to facilitate seamless patient experiences and contribute to effective healthcare delivery.
Overview
6
6
years of professional experience
Work History
Certified Medical Assistant- Contract
Conrad Pearson Clinic
05.2024 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Called and faxed pharmacies to submit prescriptions and refills.
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
HEDIS Reviewer-Contract
Elevance Health
12.2023 - 04.2024
- Identified and resolved data discrepancies between medical records and database
- Managed competing priorities effectively, ensuring timely completion of all assigned HEDIS review tasks.
- Improved HEDIS performance by conducting thorough medical record reviews and data extraction.
- Implement telehealth procedures to streamline remote patient consultations, enhancing access to healthcare services.
Lead Phlebotomist/ Certified Medical Assistant
BMG Family Physicians Group
02.2022 - 11.2023
- Managed a team of phlebotomists, fostering a collaborative and supportive environment
- Enhanced patient experience through innovative and precise venipuncture techniques
- Conducted quality control checks on equipment, ensuring proper functioning and consistent results.
Medical Assistant
Spectrum Pain Clinic
02.2019 - 01.2022
- Manage patient cases by coordinating follow-up appointments, referrals, and necessary resources.
- Significantly contributed to medication management
- Supported in-person and tele-health visits by preparing patients and ensuring all necessary information was available.
- Facilitated virtual appointments, troubleshooting tele-health platforms and ensuring smooth care delivery.
Education
Medical Assisting Diploma -
Concorde Career College
Memphis, TN05.2014
Associates - Business Administration
Northeast MS Community College
Booneville, MS05.2013
Skills
- HEDIS Knowledge
- Multitasking Abilities
- Microsoft Excel Proficiency
- Organizational Skills
- HIPAA Compliance
- Patient Confidentiality
- Attention to Detail
- Electronic Health Records
- Teamwork Abilities
- Medical Terminology
- Data Entry
- Phlebotomy
- Case Management
- Clinical Documentation
- Medical Records Management
- Data Entry Accuracy
- Remote Work Experience
Timeline
Certified Medical Assistant- Contract
Conrad Pearson Clinic
05.2024 - Current
HEDIS Reviewer-Contract
Elevance Health
12.2023 - 04.2024
Lead Phlebotomist/ Certified Medical Assistant
BMG Family Physicians Group
02.2022 - 11.2023
Medical Assistant
Spectrum Pain Clinic
02.2019 - 01.2022
Medical Assisting Diploma -
Concorde Career College
Associates - Business Administration
Northeast MS Community College
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