Ladi Mwimbi
Manchester,NH
Summary
Seeking position in Human/Social Service or Networking field utilizing strong academic background, experience and excellent interpersonal skills Hardworking, highly motivated professional eager to lend combined knowledge and skills to enhance business performance. Operates well in both individual and team capacities, leveraging seasoned work ethic to quickly adapt to different processes and drive company objectives. Resourceful and results-driven with a passion for growth and efficiency to meet company needs and increase service value. Seeking to utilize excellent communication, interpersonal, and organizational skills to complete tasks. Reliable with a good work ethic and the ability to quickly adapt to new tasks and environments.
Overview
18
18
years of professional experience
1
1
Certification
Work History
RESIDENTIAL INSTRUCTOR
Easter Seals
Manchester
02.2015 - Current
- Provide direct consumer supervision guarantee client safety
- Develop, coordinate, and participate in resident and community activities
- Provide social and living skill-development
- Participate on the treatment team responsible for implementation of Individual Service Plan (ISP), Behavior Maintain documentation for administrating medication, daily logs, ISP information and other required data
- Provide services to families of consumers in the program
- Review treatment plans, communication logs and policies and procedures Attending training.
DELIVERY DRIVER
Will Reign Logistics
Hooksett, NH
02.2021 - 08.2021
- Ensured customers received their orders in a timely manner, providing excellent customer service at every opportunity
- Checked delivery addresses and verified correct package delivery
- Managed multiple tasks simultaneously while delivering goods within specified time frames.
MAIL CARRIER
USPS
Manchester, NH
07.2020 - 10.2020
- Delivered a high volume of mail daily in a timely and efficient manner
- Adapted quickly to new routes and delivery changes, increasing efficiency of mail distribution
- Developed excellent customer service skills by ensuring timely delivery of packages and mail to customers.
- Provided friendly customer service at all times while delivering mail.
- Scanned packages for delivery tracking.
- Assisted other carriers with their routes as needed during peak periods.
- Sorted mail to be delivered according to route and customer address.
- Sold stamps and money orders to mail customers along daily route.
- Collected outgoing mail from homes and businesses to deliver to post office for processing.
PRODUCTION ASSEMBLY OPERATOR
Faurecia
Cape Town, Westen Cape
08.2012 - 09.2014
- Horison Staffing Solution Quality inspector Building cars exhaust, cape Town Assembling parts Cleaning machines, changing wire, packing.
- Maintained cleanliness of work area and equipment in accordance with safety regulations.
- Learned and followed safety and emergency procedures.
- Met deadlines for completion of assigned tasks efficiently and effectively.
- Reported failures, malfunctions or wear issues on equipment to supervisor.
- Rotated among various workstations, performing work necessary to meet production needs.
- Inspected finished products to verify conformity to quality standards.
DIRECT SUPPORT STAFF
Ssa Staffing
Kinshasa,Congo, Kinshasa
07.2006 - 11.2008
- Facilitate group sessions with clients on money management
- Plan and implement social activities for clients.
- Supported clients in managing their own health care needs including scheduling doctor's appointments and taking medications properly.
- Provided assistance to individuals with physical and mental disabilities in activities of daily living.
- Maintained accurate records including incident reports, progress notes, medication logs.
- Provided transportation for appointments when necessary using company vehicles or public transportation.
SECURITY OFFICER
Cape Town
- Patrol industrial and commercial premises to prevent and detect signs of intrusion and ensure security of doors, windows, and gates
- Answer Alarms and investigate disturbance
- Monitor and authorize entrance and departure of employees, visitors, and other persons to guard against theft and maintain security of premises
- Call police or fire department in cases of emergency, such as fire or presence of unauthorized persons Circulate among visitors, patrons, and employees to preserve order and protect property.
Education
Bachelor of Science - Cognitive Psychology, Science, Administration.
National Pedagogic University
Kinshasa,Congo10-2004
HIGH SCHOOL DIPLOMA - Mathematics, Sciences, Physics
Kasa Vubu Institute
Bas-congo, Congo01-1998
Skills
- Life Skills Development
- Social Integration
- Planning and Coordination
- Schedule Management
- First-Aid and CPR
- Client Service
- Safety Awareness
- Interpersonal and Social Skills
- Escalation Management
- Help Desk Software
- Customer Service
- Technical Troubleshooting
- Service Ticket Tracking
- Computer Maintenance
- Hardware Configuration
- Help Desk Support
- LAN/WAN
- Network Certification
- Network Security
- Intrusion Detection
- Incident Response
- Multitasking
- Cybersecurity Frameworks
- Tenable Nessus
- Monitoring Computer Viruses
- Risk Mitigation
- Linux Server
- Access Control
- Software Updating
- Hardware Installation
- Software Configuration
- Service Desk Support
- Microsoft Windows and Office
- Employee Computer Support
- LAN and WAN Administration
- Helpdesk Administration
Certification
- Cisco Certified Network Associate (CCNA), 2023, Cisco
- CompTIA Security Plus, 2023
- Cisco Cybersecurity Essential Badge, 2023, Cisco
Languages
- French, Fluent
- English, Fluent
Timeline
DELIVERY DRIVER
Will Reign Logistics
02.2021 - 08.2021
MAIL CARRIER
USPS
07.2020 - 10.2020
RESIDENTIAL INSTRUCTOR
Easter Seals
02.2015 - Current
PRODUCTION ASSEMBLY OPERATOR
Faurecia
08.2012 - 09.2014
DIRECT SUPPORT STAFF
Ssa Staffing
07.2006 - 11.2008
SECURITY OFFICER
Bachelor of Science - Cognitive Psychology, Science, Administration.
National Pedagogic University
HIGH SCHOOL DIPLOMA - Mathematics, Sciences, Physics
Kasa Vubu Institute