Ladina Howard
Fort Deposit,AL
Summary
. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Dispatcher
Butler County E911
11.2019 - Current
- Operate office equipment , such as photocopiers and scanners, facsimile machines, radios, pagers, sirens, office computers, and navigating between multiple phone lines
- Directing calls, and dispatching the correct first responders for assistance as needed by the public
- Communicate with citizens, law enforcement, EMS, and Fire units to provide assistance to the public when needed in a timely manner
- Review calls, call logs, and other locations to obtain proper addresses to dispatch the proper emergency service needed.
- Process and prepare documents, such as vehicle tags and drivers licenses
- Type, format, proofread, and edit notes on the computer aided dispatch system to ensure all information each caller has provided is entered correctly.
- Implemented new software systems that improved efficiency within the dispatch center operations.
Cashier
Bate's House of Turkey
10.2018 - 03.2020
- Greet customers entering the establishment
- Count money in cash drawers at the beginning of shifts to ensure amounts are correct and that there is adequate change
- Receive payment by cash, check, credit cards, and debit cards
- Issue receipts and change due to customers.
Receptionist
Promed P.C.
05.2018 - 08.2018
- Greeted patients entering the establishment, determined the nature and purpose of visit, and directed or escorted them to specific destinations
- Scheduled appointments and maintain appointment calendars
- File and maintain records
- Receive payment and record receipts for services
- Verified active insurance coverage experienced with operating, Appointment scheduling software, Multi-line telephone systems, and Photocopying equipment.
Education
High School Diploma -
Greenville High School
Greenville, ALSkills
- Multi Tasking
- Computer Skills
- Team Work
- Attention to Detail
- Database Maintenance
- Updating logs
- Microsoft Office
- Data Entry
- Creative Thinking
- Critical Thinking Skills
- Effective Communications
Timeline
Dispatcher
Butler County E911
11.2019 - Current
Cashier
Bate's House of Turkey
10.2018 - 03.2020
Receptionist
Promed P.C.
05.2018 - 08.2018
High School Diploma -
Greenville High School