Paige Caldwell

Provided officers with details involving the cases.

Kept up with all officers’ locations and ensured they got back to the office safely.

Prioritized calls based off own discretion.

Made knowledgeable of all City and County ordinances in order to answer and dispatch calls correctly and to my best ability.

• Engaged in friendly conversations with customers and received multiple praises for the level of care and genuine interest I took in taking care of their needs
• Provided a warm and inviting atmosphere throughout the entire shift
• Successfully diffused any customer complaints and difficult situations by maintaining a pleasant attitude and holding patience while finding a common ground solution.

• Managed day to day administrative tasks including all incoming calls, coordinating communication, and employees clock in and out hours
• Maintained well-organized filing systems with precise documentation for all records needed
• Provided support to customers for inquiries, complaints, appointments, and follow-ups, ensuring all services are completed and done to standards.

• Created and maintained a fun-loving atmosphere that was safe and enjoyable for all ages
• Monitored all guests' alcohol intake to ensure the safety of all customers and had the responsibility of refusing any more sale of alcohol to certain customers due to intoxication
• Educated guests on different game consoles, arcade games, and many different characters related to the restaurant's theme
• Participated in different themed costumes once a month to promote new coming customers
• Created new alcoholic drinks based on different games, movies, or superheroes that were visually appealing and tasty
• Helped with minor troubleshooting of the arcade games, emptied all tokens out of each game at the end of shifts, then counted and rerolled the tokens in preparation for the following day.

• Assisted the company's major transition from having an all paper filing system into a revised electronic filing system by pulling all needed files from all properties and scanning them into the system for revision and editing in a strict time-efficient manner to meet the given deadlines
• Completed many different tasks by strict deadlines while paying close attention to details, including locating all necessary records within files, scanning in all documents, revising and editing anything scanned in, and keeping up with a spreadsheet for all tenants' information
• Created efficient and accurate spreadsheets to keep all superiors updated on all progress being made
• Met with tenants to check for any unreported changes that needed to be made and verified all monthly income to ensure guidelines are being met.

• Supervised all truck orders coming in; ordered and managed inventory of all food products and supplies, staying within the store's budget
• Proactively watched labor costs throughout the day
• Closely monitored all minor employees' hours and clock out times to ensure TN child labor laws were being followed
• Created store schedules to fit all employees' availabilities; hired, trained, and managed all employees at that store
• Created weekly spreadsheets to document all cash and credit card tips received each day to fairly distribute them out at the end of the week depending on how many hours each employee worked
• Developed and enforced health safety procedures and sanitation standards.