LaDonna Denson
Big Spring,Texas
Summary
Dedicated professional with extensive experience in inventory management, both in healthcare and non-healthcare related fields, and supply chain operations. Specializing in the meticulous handling of medications and essential supplies. Proven track record of ensuring compliance with regulatory standards while delivering compassionate customer support. Strong leadership abilities demonstrated through effective management of medical records and fostering team collaboration. Committed to driving operational efficiency and enhancing overall company outcomes in diverse environments.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Lead Bartender
Out Yonder Saloon
09.2024 - Current
- Managed a team of 4 - 6 bartenders, providing guidance and support to ensure efficient operations
- Monitored inventory levels and executed orders based on stock checks to maintain optimal product supply.
- Trained new bartenders on serving proper technique and customer service standards
- Ensured compliance with all health and safety regulations regarding food handling and alcohol service
- Provided exceptional customer service by promptly addressing any concerns or issues raised by patrons
- Organized special events including themed nights, live music performances to attract new customers
- Conducted monthly meetings with the bar staff to discuss performance goals, provide feedback, and recognize outstanding achievements
- Managed cash handling procedures including opening/closing registers, reconciling cash drawers, and preparing bank deposits daily/weekly/monthly basis as required by company policy
- Performed regular maintenance tasks on bar equipment such as cleaning draft lines or replacing kegs ensuring optimal functionality
- Assisted management in creating employee schedules
- Maintained a clean and organized bar area, adhering to sanitation standards at all times
- Trained staff on responsible alcohol service practices, ensuring compliance with legal requirements
Medication Aide
Marcy Place
07.2015 - 01.2026
- Administered medications to 20-30 patients daily, ensuring accurate dosages and adherence to medication schedules
- Assisted in the ordering and stocking of medications and supplies, ensuring availability for timely administration
- Monitored patients for adverse reactions or side effects following medication administration, promptly reporting any concerns to the healthcare provider
- Maintained confidentiality of patient information in accordance with HIPAA guidelines
- Closely monitored expiration dates of medications stored within the facility's inventory system
- Closely monitored vital signs before and after administering certain medications, promptly reporting any abnormalities
- Performed regular inspections of storage areas for expired or damaged medications
- Provided personalized care and assistance to residents with activities of daily living, including bathing, grooming, dressing, and toileting
- Responded promptly to emergency situations such as falls or sudden illness by following established protocols for immediate assistance
- Ensured compliance with all regulatory standards related to resident care services through meticulous attention to detail in documentation practices
Pediatric Nursing Assistant
Scenic Mountain Medical Center
04.2021 - 11.2022
- Assisted in medical procedures as directed within scope of practice. Supported accurate maintenance of medical records and documentation for assessments, procedures, vital signs, and injections. Followed hospital protocols and HIPAA regulations. Worked 40-hour weeks with additional hours as required.
MSA-Central Scheduling
Department of Veterans Affairs
11.2020 - 04.2021
- Achieved efficient scheduling of physician and lab appointments, aligning with service protocols to enhance veteran care. Improved veteran preparedness for appointments by providing clear instructions on necessary pre-visit actions. Strengthened communication with nursing and scheduling teams, resolving inquiries and enhancing operational workflows. Enhanced team knowledge by assisting colleagues with VVC appointment processes and physician availability. Utilized CPRS charting system to manage patient records effectively while maintaining privacy standards. Evaluated patient information, including lab results, to ensure readiness for follow-up appointments. Contributed to various clinic areas through volunteer efforts, demonstrating adaptability and commitment to patient service. Proactively identified and corrected scheduling issues, seeking additional training to improve skills. Collaborated with MSAs to optimize clinic schedules, minimizing disruptions for veterans. Maintained a strong focus on delivering exceptional care to veterans, ensuring their needs are met consistently. Facilitated communication with community care providers to streamline access to services, upholding HIPAA compliance in all patient interactions. Supported patients and families in navigating care processes, ensuring authorized assistance.
Director of Medical Records
Lamun Lusk Sanchez
01.2020 - 09.2020
- Responsible for organizing and scanning of all medical records into individual EMR using PCC. Responsible for all outside referral requests and setting up Veteran appointments outside of the VA Medical Centers.
- Tracked physician credentials for survey book. Performed data entry for progress notes and H&P's for residents monthly and as needed. Monitored orders and physician signatures for compliance. Managed central supply by ordering nursing supplies and OTC medications. Stocked central supply room and each wing multiple times weekly. Assisted phone operator as needed. Completed CNA course and awaiting state testing due to COVID-19. Handled ROI duties and collaborated with corporate office to fulfill all ROI requests.
Medication Technician
Brookdale Senior Living
05.2019 - 12.2019
- Administered medications to 20-40 patients daily, ensuring accurate dosages and adherence to medication schedules
- Maintained detailed records of medication administration, documenting any changes or reactions observed
- Assisted in the ordering and stocking of medications and supplies, ensuring availability for timely administration
- Provided education to patients regarding proper medication use, potential side effects, and precautions
- Monitored patients for adverse reactions or side effects following medication administration, promptly reporting any concerns to the healthcare provider
- Collaborated with pharmacy staff to resolve any issues related to prescription orders or refills
- Worked closely with nurses and other healthcare professionals as part of a multidisciplinary team
- Closely monitored expiration dates of medications stored within the facility's inventory system
- Maintained a clean and organized medication preparation area, following infection control guidelines
- Served as a resource for other staff members regarding medication-related questions or concerns
- Closely monitored vital signs before and after administering certain medications, promptly reporting any abnormalities
Resident Care Specialist/Medication Assistant
Marcy Place
07.2015 - 05.2019
- Administered medications to 20-40 patients daily, ensuring accurate dosages and adherence to medication schedules
- Maintained detailed records of medication administration, documenting any changes or reactions observed
- Collaborated with healthcare team to review and update patient medication profiles, identifying potential drug interactions or contraindications
- Assisted in the ordering and stocking of medications and supplies, ensuring availability for timely administration
- Provided education to patients regarding proper medication use, potential side effects, and precautions
- Monitored patients for adverse reactions or side effects following medication administration, promptly reporting any concerns to the healthcare provider
- Followed established protocols for handling controlled substances and maintaining accurate inventory records
- Implemented infection control measures during medication preparation and administration processes
- Responded to patient inquiries regarding medications, providing clear explanations and addressing concerns effectively
- Collaborated with pharmacy staff to resolve any issues related to prescription orders or refills
- Ensured compliance with state regulations governing the practice of medication aides
- Participated in ongoing training programs to stay updated on new medications, dosage forms, and best practices
- Worked closely with nurses and other healthcare professionals as part of a multidisciplinary team
- Demonstrated strong attention to detail when preparing medications according to physician orders
- Safely administered injections under the supervision of licensed nursing staff
- Maintained confidentiality of patient information in accordance with HIPAA guidelines
- Supported quality improvement initiatives by participating in audits or performance improvement projects related to medication management
- Closely monitored expiration dates of medications stored within the facility's inventory system
- Informed physicians about any observed changes in a patient's condition that may require adjustment of their prescribed medications
- Provided emotional support to patients during medication administration, ensuring a compassionate and caring environment
- Maintained a clean and organized medication preparation area, following infection control guidelines
- Participated in interdisciplinary team meetings to discuss patient progress and adjust medications as needed
- Demonstrated excellent communication skills when providing medication instructions to patients or their caregivers
- Served as a resource for other staff members regarding medication-related questions or concerns
- Closely monitored vital signs before and after administering certain medications, promptly reporting any abnormalities
- Demonstrated knowledge of different dosage forms (e.g., tablets, capsules, liquids) and proper administration techniques for each type
- Ensured compliance with all applicable laws, regulations, policies, and procedures related to medication management
- Collaborated with pharmacists to resolve any discrepancies or issues related to prescription orders
- Performed regular inspections of storage areas for expired or damaged medications
- Maintained up-to-date knowledge of common side effects associated with various classes of medications
- Demonstrated proficiency in measuring liquid medications accurately using calibrated devices such as oral syringes
Medical Clerk
Cornerstone Clinic
02.2011 - 08.2011
- Medical Clerk with duties including, scheduling patients appointments, insuring all patient demographics have been entered and/or updated, verifying insurance and handling all revenue for the clinic, triage incoming calls regarding appointments and/or medications, and calling in various prescriptions as needed per physician. A large portion of this position was to evaluate patients needs before any appointments, such as prior lab work and/or radiology testing that may have been ordered at the prior appointment.
Medical Records Technician & Emergency Room Technician
South Texas Regional Medical Center
07.2008 - 10.2010
- Assisted in assembling medical charts for discharged inpatient records. Verified that all doctor's orders were properly dated, timed, and signed. Reviewed patient test charges to confirm accuracy and ensured that ordered tests were completed and documented in medical records.
- Managed incoming phone calls and documented requests from medical offices and mailed inquiries.
- Assisted in communication with doctors for obtaining signatures on orders. Supported dictation of history and physicals. Aided in preparation of discharge summaries.
- Assisted physicians and RNs with procedures, including EKGs and wound dressing applications. Applied splints and obtained vital signs for patients. Transferred admitted patients to medical/surgical units or ICU as needed. Supported various procedures throughout shifts. Ordered and stocked supplies daily. Participated in DCA callbacks during shifts.
- Demonstrated proficiency in the insertion and removal of IVs, ensuring compliance with medical standards.
Emergency Medical Technician
Weatherford Reginal Medical Center
09.2009 - 10.2010
- Emergency Room Tech with duties including, assisting the physicians and RNs with procedure, performed EKGs, apply splints, wound dressing application and changes, obtain vital signs, transferring the admitted patients to Med/Surgery or ICU when needed, and assist with any procedure necessary. Also, ordered and stocked supplies daily and was involved in the DCA call backs during my shift.
- Administered medications, performed CPR, and utilized advanced life support techniques to stabilize patients
- Collaborated with other healthcare professionals to ensure seamless patient care and transfer of information
- Operated and maintained emergency medical equipment, such as defibrillators, oxygen tanks, and stretchers
- Responded quickly to emergency calls within designated service area to provide immediate medical assistance
- Documented accurate patient information, vital signs, treatments provided, and response to interventions
- Maintained strict adherence to protocols and procedures for infection control and patient privacy regulations
- Communicated effectively with patients' family members or bystanders during high-stress situations
- Participated in ongoing training programs to stay updated on the latest advancements in emergency medicine practices
- Managed multiple simultaneous tasks efficiently while prioritizing critical cases for prompt intervention
- Demonstrated strong decision-making skills under pressure by assessing risks versus benefits of different treatment options
- Provided emotional support to distressed patients or their family members during emergencies
- Assisted paramedics in administering advanced life support interventions as needed
- Demonstrated excellent interpersonal skills by effectively communicating with patients from diverse backgrounds
- Ensured accurate and timely completion of all required documentation and reports
- Participated in disaster preparedness drills to enhance response capabilities during mass casualty incidents
- Collaborated with hospital staff to facilitate smooth patient handoffs upon arrival at the emergency department
- Maintained a calm and composed demeanor while working in high-pressure situations
- Demonstrated strong problem-solving skills by quickly assessing complex medical situations and taking appropriate action
- Provided compassionate care to patients, showing empathy and understanding during difficult times
- Worked collaboratively as part of a team to ensure efficient operations and optimal patient outcomes
- Adhered to strict ethical standards, maintaining confidentiality of patient information at all times
- Continuously monitored vital signs, recognizing changes or deterioration in patient condition requiring immediate intervention
- Assisted in lifting, carrying, or moving patients safely using proper body mechanics techniques
- Effectively communicated with dispatch center to provide accurate updates on scene conditions and ETA for transport
- Demonstrated proficiency in administering basic life support interventions such as bandaging wounds or immobilizing fractures
- Served as an advocate for patients' rights, ensuring their needs were met throughout the treatment process
- Utilized effective communication skills when interacting with healthcare professionals from different disciplines
- Closely followed established protocols for infection control measures to minimize risk of cross-contamination
Education
Applied Science (Associate) -
Howard College
Big Spring, TX12-2015
Science (Associate) - undefined
Community College of the Air Force
01-2002
Skills
- Inventory management
- Customer Service Skills
- Maintaining an organized workspace
- Stocking
- Customer service
- Multitasking
- Computer literacy
- Military Training
- Organizational skills
- Training & development
- Task prioritization
- Leadership
- Supervising experience
Certification
- IV Certification
- CNA
Languages
English - Fluent
Awards
Magna Cum Laude May 2015, Awarding Magna Cum Laude due to graduation GPA of 3.7, Sigma Kappa Delta May 2014, National English Honors, Phi Theta Kappa May 2013, Honors for GPA of 3.7
Military Service
- Branch: Air Force
- Service Country: United States
- Rank: E-4/SrAirman
- November 1999 to November 2003
- I was trained as a Combat Medic w/ my EMT-Basic licence, which I carried for about 8 years. I was assigned to the OB/GYN unit, where I then crossed trained into Labor and Delivery. My duties included, IV insertion and removal, phlebotomy, hanging IV fluids (non-medication related, ex: D5, D5LR), inserting/removing foley's, assessment of infants following birth, giving the first bath and measurment, along with APGAR scoring. Responsible for monitoring postpartum mothers and insuring proper feeding/breast feeding with baby.
- Commendations: National Defense Medal
Timeline
Lead Bartender
Out Yonder Saloon
09.2024 - Current
Pediatric Nursing Assistant
Scenic Mountain Medical Center
04.2021 - 11.2022
MSA-Central Scheduling
Department of Veterans Affairs
11.2020 - 04.2021
Director of Medical Records
Lamun Lusk Sanchez
01.2020 - 09.2020
Medication Technician
Brookdale Senior Living
05.2019 - 12.2019
Medication Aide
Marcy Place
07.2015 - 01.2026
Resident Care Specialist/Medication Assistant
Marcy Place
07.2015 - 05.2019
Medical Clerk
Cornerstone Clinic
02.2011 - 08.2011
Emergency Medical Technician
Weatherford Reginal Medical Center
09.2009 - 10.2010
Medical Records Technician & Emergency Room Technician
South Texas Regional Medical Center
07.2008 - 10.2010
Science (Associate) - undefined
Community College of the Air Force
Applied Science (Associate) -
Howard College