Ladonna Smith
Milan
Summary
Highly motivated, detail-oriented individual with significant experience in custodial services and building maintenance. Looking to climb the ladder here at the University in a facilities role.
Overview
2026
2026
years of professional experience
Work History
Custodian
University of Michigan, Ann Arbor, MI
04.2022 - Current
- Assist in the routine maintenance of the Arts & Architecture building on North Campus, this includes sweeping, vacuuming, dusting, and the sanitation of all bathrooms.
- Fold laundry and stock linen closets in neat and orderly manner.
- Mop floors.
- Deep clean and assist in building setup in preparation for large events.
Fire Watcher
Robinson Construction, Guthrie, KY
06.2019 - 12.2019
- Carefully guarded welders on the job site and monitored for potential fire hazards; handled fire extinguishers when necessary.
- Helped in closing off designated construction areas for safety purposes.
- Buffed steel pipe to be assembled by pipefitters.
Custodian
Milan Public Schools, Milan, MI
02.2013 - 12.2017
- Efficiently multi tasked between cleaning student facilities and classrooms on a nightly basis.
- Stripped heavy carpets and handled large floor scrubber throughout main hallways.
- Successfully setup gymnasiums and auditoriums for various after school programs/activities.
- Shoveled snow and paved sidewalks to improve parking and walking conditions for staff and students during winter time.
Fuel Attendant
TravelCenters of America, Monroe, MI
05.2012 - 05.2013
- Provided excellent customer service to a multitude of truck drivers utilizing the TA fuel center throughout their travels.
- Efficiently handled cash with multiple fuel related transactions on a daily basis.
- Skillfully moved between operating primary fuel desk and wiring funds via Western Union.
- Maintained a clean and organized work station through stocking merchandise, as well as mopping the floor and cleaning bathrooms.
Tax Associate
H & R Block Tax Services
2007 - 2010
- Reviewed and analyzed client data and accurately prepared income tax returns and tax research.
- Maintained detailed records of client interactions and transactions, ensuring the highest level of accuracy and confidentiality.
- Prepared accurate tax returns for individuals, partnerships, corporations, and non-profit organizations, maximizing deductions and credits.
- Participated in continuing education courses to maintain professional knowledge and certifications as a Tax Associate.
Education
High School Diploma -
Willow Run High School
Ypsilanti, MI05.1983
Skills
- Cleaning and sanitizing
- Work independently
- Responsible and dependable
- Customer service
- Adapting to new technology
- Event setup
- Gmail
Timeline
Custodian
University of Michigan, Ann Arbor, MI
04.2022 - Current
Fire Watcher
Robinson Construction, Guthrie, KY
06.2019 - 12.2019
Custodian
Milan Public Schools, Milan, MI
02.2013 - 12.2017
Fuel Attendant
TravelCenters of America, Monroe, MI
05.2012 - 05.2013
Tax Associate
H & R Block Tax Services
2007 - 2010
High School Diploma -
Willow Run High School
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