LaDonna Spencer
Chokio,IL
Summary
Dedicated Home Care Provider with a proven track record at Help at Home Senior Care, skilled in compassionate caregiving and patient transportation. Enhanced patient comfort through tailored care plans and effective communication, significantly improving overall satisfaction. Committed to maintaining safety and dignity while supporting independence and well-being for clients.
Overview
26
26
years of professional experience
Work History
Home Care Provider
Help at Home Senior Care
01.2024 - Current
- Assisted patients with personal requirements for housekeeping and grooming assistance.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.
- Provided patients with assistance in completing daily tasks, reducing daily burden on family members.
- Enhanced patient comfort by providing compassionate and attentive care tailored to individual needs.
- Assisted disabled clients to support independence and well-being.
- Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
- Cooked tasty, nourishing meals for patients to promote better nutrition.
- Assisted patients with self-administered medications.
- Increased patient satisfaction through effective communication and active listening skills to understand their concerns and preferences.
- Upheld strict standards of privacy and confidentiality in all aspects of caregiving, maintaining the dignity and respect for patients at all times.
- Promoted a safe home environment for patients by identifying potential hazards and implementing necessary adjustments.
- Maintained accurate patient records, documenting daily activities, progress, and any changes in health conditions.
- Kept close eye on behavior and emotional responses of clients to address concerns and protect each person from harm.
- Helped patients safely transition between sleeping surfaces and mobility assistance such as wheelchairs by providing consistent support.
- Prepared nutritious meals according to dietary requirements, contributing to improved overall health for patients.
Youth Group Leader
Division of Youth Services
03.2022 - 08.2023
- Enhanced youth engagement by incorporating hands-on activities and interactive games into group sessions.
- Cultivated strong communication among group members through team-building exercises and open discussions.
- Assisted in developing a comprehensive curriculum for the youth program, promoting social skills and personal growth.
- Established a safe and inclusive environment during group meetings, ensuring all members felt comfortable sharing their thoughts and opinions.
- Implemented conflict resolution strategies when necessary, addressing any issues or concerns among group members promptly and effectively.
- Promoted positive peer relationships within the group via icebreakers, collaborative projects, and small-group discussions centered around core values.
- Provided one-on-one guidance to individual members seeking support or advice on personal challenges they were facing.
- Organized regular community service events for participants, fostering a sense of civic responsibility and teamwork.
- Spearheaded process improvements that led to increased operational efficiency and reduced error rates.
- Continuously assessed group performance, providing constructive feedback and implementing targeted improvement measures to optimize results.
- Evaluated staff performance and provided feedback.
- Championed change management initiatives, ensuring smooth transitions during periods of organizational transformation.
- Devised strategic plans that aligned with company goals, driving sustainable growth and long-term success.
- Built high-performing teams by recruiting top talent and promoting a culture of continuous learning and development.
Youth Care Worker
Division of Youth Services
10.2014 - 08.2023
- Provided a safe and nurturing environment for at-risk youth through consistent supervision and positive reinforcement.
- Conducted regular safety checks and maintained facility cleanliness, ensuring a secure and hygienic environment for all program participants.
- Improved communication skills among youths by encouraging group discussions and collaborative projects.
- Enhanced youth development by implementing structured activities and educational support.
- Facilitated conflict resolution among program participants, fostering an atmosphere of mutual respect and understanding within the group setting.
- Completed clear and concise documentation of youth behavior and actions.
- Delivered crisis intervention services when necessary, addressing urgent concerns promptly while maintaining safety for all involved parties.
- Aided with crisis intervention by redirecting negative behaviors and offering peer counseling.
- Assisted with daily living skills training, supporting self-sufficiency among program participants.
- Ensured proper medication administration for individuals under my care according to doctors'' orders.
- Utilized system model to teach youth life skills in accordance with individualized treatment plans.
- Assisted in proper evacuation of youth during emergency situations such as inclement weather.
Law Enforcement Dispatcher
Department of Interior
10.1999 - 10.2014
- Managed high-stress situations with professionalism, maintaining composure under pressure to ensure effective decisionmaking.
- Reduced errors in call handling by consistently following established procedures and guidelines for information gathering and dissemination.
- Increased situational awareness among responding units by providing real-time updates on incident details, potential hazards, and pertinent background information.
- Advanced teamwork among dispatchers by fostering a collaborative work environment built on trust, open communication, and shared goals.
- Enhanced communication between officers and command staff, managing radio transmissions with clarity and accuracy.
Education
Certification - Phlebotomy
Southwestern Illinois College
Belleville, IL05-2025
Master of Science - Administration of Justice And Security
University of Phoenix - Online
St Louis, MO07-2008
Bachelor of Arts - Mass Communication
University of Arkansas At Pine Bluff
Pine Bluff, AR05-1999
Skills
- Patient care
- Compassionate caregiving
- Meal preparation
- Housekeeping
- Emotional support
- Patient transportation
- Housekeeping tasks
- Medication administration
- Care plan management
- Case management
- Medication monitoring
- Home safety assessments
- Mobility assistance
- Bedbound patient care
- Patient comfort measures
- Compassionate client care
- Patient assistance
- Toileting assistance
- Personal hygiene support
- Dressing assistance
- Feeding assistance
- Light housekeeping
- Nutrition management
- Schedule management
Timeline
Home Care Provider
Help at Home Senior Care
01.2024 - Current
Youth Group Leader
Division of Youth Services
03.2022 - 08.2023
Youth Care Worker
Division of Youth Services
10.2014 - 08.2023
Law Enforcement Dispatcher
Department of Interior
10.1999 - 10.2014
Certification - Phlebotomy
Southwestern Illinois College
Master of Science - Administration of Justice And Security
University of Phoenix - Online
Bachelor of Arts - Mass Communication
University of Arkansas At Pine Bluff
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