LaDoris Jackson
Los Angeles,CA
Summary
Motivated Case Manager dedicated to coaching clients through life changes. Creates customized, structured support plans. Compassionate and empathetic with genuine concern for the well-being of clients.
Overview
26
26
years of professional experience
2
2
years of post-secondary education
Work History
Community Mental Health Worker/Peer Advocate
Kedren Community Health Center, Acute Psychiatric Hospital
Los Angeles
2019.02 - Current
- Coordinated support services and optimized communication between healthcare workers and patients.
- Working with homeless individuals and families to obtain and maintain housing in subsidized housing units
- Linked clients with social services, health care providers and governmental agencies to help claim or reclaim individual autonomy.
- Assisted with setting patient goals, recommended interventions and connected patients with available program resources.
Intern
Los Angeles Harbor College
Willington , CA
2023.05 - 2023.08
- Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
- Implemented strategies to increase public awareness of social and community service programs.
- Partnered with local organizations to expand access to social and community services.
- Created and managed budgets, efficiently allocating resources for social and community service projects.
Intern
Los Angeles Harbor College
Willington , CA
02.2023 - 04.2023
- Facilitated individual and group sessions to promote positive behavior change for clients.
- Developed and implemented comprehensive case management plans to address client needs and goals.
- Assisted clients in navigating housing, legal services and public benefits to gain access to valuable resources.
Visitor Services Associate
J. Paul Getty Trust Museum, 1200 Getty Center Dr
Los Angeles , CA
1998.04 - 2019.02
- Greeted visitors entering establishment to determine nature and purpose of visit
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Developed strong customer relationships to encourage repeat business.
Education
Bachelor of Arts - Human Services
Cal State University Dominquez Hills
Carson, CA 08.2022 - 05.2024
Associate of Arts Degree - Liberal Arts – Social and Behavioral Science
Los Angeles Harbor College
06.2022
Associate of Arts Degree - Liberal Arts – Arts and Humanities
Los Angeles Harbor College
06.2022
Intentional Peer Support -
01.2019
High School Diploma -
Paramount High School
Paramount, CASkills
- Maintaining Client Records
- Positive Reinforcement Methods
- Life Skills Development
- Crisis Intervention
References
References furnished upon request.
Timeline
Intern
Los Angeles Harbor College
2023.05 - 2023.08
Intern
Los Angeles Harbor College
02.2023 - 04.2023
Bachelor of Arts - Human Services
Cal State University Dominquez Hills
08.2022 - 05.2024
Community Mental Health Worker/Peer Advocate
Kedren Community Health Center, Acute Psychiatric Hospital
2019.02 - Current
Visitor Services Associate
J. Paul Getty Trust Museum, 1200 Getty Center Dr
1998.04 - 2019.02
Associate of Arts Degree - Liberal Arts – Social and Behavioral Science
Los Angeles Harbor College
Associate of Arts Degree - Liberal Arts – Arts and Humanities
Los Angeles Harbor College
Intentional Peer Support -
High School Diploma -
Paramount High School
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