LaDoris Jackson
Los Angeles,CA
Summary
Motivated Case Manager dedicated to coaching clients through life changes. Creates customized, structured support plans. Compassionate and empathetic with genuine concern for the well-being of clients.
Overview
26
26
years of professional experience
2
2
years of post-secondary education
Work History
Community Mental Health Worker/Peer Advocate
Kedren Community Health Center, Acute Psychiatric Hospital
Los Angeles
02.2019 - Current
- Coordinated support services and optimized communication between healthcare workers and patients.
- Working with homeless individuals and families to obtain and maintain housing in subsidized housing units
- Linked clients with social services, health care providers and governmental agencies to help claim or reclaim individual autonomy.
- Assisted with setting patient goals, recommended interventions and connected patients with available program resources.
Intern
Los Angeles Harbor College
Willington, CA
05.2023 - 08.2023
- Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
- Implemented strategies to increase public awareness of social and community service programs.
- Partnered with local organizations to expand access to social and community services.
- Created and managed budgets, efficiently allocating resources for social and community service projects.
Intern
Los Angeles Harbor College
Willington, CA
02.2023 - 04.2023
- Facilitated individual and group sessions to promote positive behavior change for clients.
- Developed and implemented comprehensive case management plans to address client needs and goals.
- Assisted clients in navigating housing, legal services and public benefits to gain access to valuable resources.
Visitor Services Associate
J. Paul Getty Trust Museum, 1200 Getty Center Dr
Los Angeles, CA
04.1998 - 02.2019
- Greeted visitors entering establishment to determine nature and purpose of visit
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Developed strong customer relationships to encourage repeat business.
Education
Bachelor of Arts - Human Services
Cal State University Dominquez Hills
Carson, CA 08.2022 - 05.2024
Associate of Arts Degree - Liberal Arts – Social and Behavioral Science
Los Angeles Harbor College
06.2022
Associate of Arts Degree - Liberal Arts – Arts and Humanities
Los Angeles Harbor College
06.2022
Intentional Peer Support -
01.2019
High School Diploma -
Paramount High School
Paramount, CASkills
- Maintaining Client Records
- Positive Reinforcement Methods
- Life Skills Development
- Crisis Intervention
References
References furnished upon request.
Timeline
Intern
Los Angeles Harbor College
05.2023 - 08.2023
Intern
Los Angeles Harbor College
02.2023 - 04.2023
Bachelor of Arts - Human Services
Cal State University Dominquez Hills
08.2022 - 05.2024
Community Mental Health Worker/Peer Advocate
Kedren Community Health Center, Acute Psychiatric Hospital
02.2019 - Current
Visitor Services Associate
J. Paul Getty Trust Museum, 1200 Getty Center Dr
04.1998 - 02.2019
Associate of Arts Degree - Liberal Arts – Social and Behavioral Science
Los Angeles Harbor College
Associate of Arts Degree - Liberal Arts – Arts and Humanities
Los Angeles Harbor College
Intentional Peer Support -
High School Diploma -
Paramount High School
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