La'Dreamer Lark
New York,NY
Summary
Experienced healthcare professional with a decade of experience in dynamic clinical and administrative roles. Specialized in patient access and emergency department operations, with eight years as an Emergency Room Registrar. Recent project management role involved leading community health initiatives and improving patient outcomes through strategic planning. Committed to enhancing operational efficiency and access to healthcare services.
Overview
11
11
years of professional experience
Work History
Project Manager
Lenox Hill Hospital
New York, NY
06.2023 - Current
- Led and coordinated multiple healthcare projects from conception to completion.
- Developed project scopes, objectives, and deliverables aligned with strategic goals.
- Created detailed project schedules and managed timelines for on-time delivery.
- Oversaw resource allocation, budgeting, and problem-solving to maintain project momentum.
Patient Access Services Representative
Lenox Hill Hospital
New York, NY
12.2014 - 06.2023
- Registered patients by accurately entering demographic and insurance data.
- Obtained signatures for medical, legal, and financial documents.
- Verified insurance coverage, including primary payer information and patient financial obligations.
- Delivered exceptional customer service throughout admissions and discharges.
Clerical Associate
Metropolitan Hospital
New York, NY
09.2014 - 12.2014
- Executed data entry and verified insurance during patient registration.
- Maintained documentation filing and retrieval per hospital policies.
- Reviewed records for accuracy and compliance with policies.
Dental Receptionist
North Central Bronx Hospital
New York, NY
06.2014 - 10.2014
- Collected and verified patient demographics and insurance information.
- Scheduled appointments and prepared treatment plans efficiently.
- Facilitated communication between patients and dental care providers.
- Managed incoming communications through phone, fax, and email effectively.
Education
Bachelors Degree - Public Health
Monroe College
Bronx, NY06-2025
Associates Degree - Human Services
Metropolitan College of New York
New York, NY06.2015
Skills
- Project management
- Project closure
- Staff management
- Permit processing
- Data analysis
- Customer service
- Healthcare compliance
- Effective communication
- Team collaboration
- Budget management
- Problem resolution
- Project estimation and bidding
- Regulatory knowledge
- New product introductions strategies
- Business analysis
- Stakeholder communications
- Healthcare administration
- Time management
- Healthcare project coordination
- Budgeting and forecasting
- Conflict resolution
Professional Highlights
- Completed 6-Month Patient Access Mentorship Program- Lenox Hill Hospital, New York, NY | June 2019 – December 2019
- 1199 SEIU Union Delegate, Lenox Hill Hospital, New York, NY 09/2021- 06/2023
- Community 10 Board Member, New York, NY 05/2024- 05/2026
Timeline
Project Manager
Lenox Hill Hospital
06.2023 - Current
Patient Access Services Representative
Lenox Hill Hospital
12.2014 - 06.2023
Clerical Associate
Metropolitan Hospital
09.2014 - 12.2014
Dental Receptionist
North Central Bronx Hospital
06.2014 - 10.2014
Bachelors Degree - Public Health
Monroe College
Associates Degree - Human Services
Metropolitan College of New York