Ladrico Hymon
Knoxville,TN
Summary
Experienced with coordinating and overseeing direct support services, ensuring consistent and quality care. Utilizes leadership skills to manage and mentor support staff towards achieving client goals. Track record of fostering positive team environment and maintaining high standards in care provision.
Overview
9
9
years of professional experience
Work History
Direct Support Professional Supervisor
Workhealth Solutions
08.2021 - Current
- Supervised team of Direct Support Professionals, ensuring high-quality care and compliance with organizational standards.
- Developed and implemented training programs to enhance staff skills and improve service delivery.
- Coordinated care plans in collaboration with interdisciplinary teams to meet individual client needs effectively.
- Evaluated staff performance regularly, providing constructive feedback to foster professional growth and development.
- Streamlined operational processes, reducing response times and enhancing overall efficiency of support services.
- Managed scheduling and staffing to ensure optimal coverage for client care while adhering to budget constraints.
- Facilitated regular team meetings to discuss challenges, share best practices, and promote a culture of collaboration.
Security Officer Supervisor
Home Health Services
06.2018 - 08.2021
- Supervised security operations, ensuring compliance with safety protocols and regulations.
- Conducted regular training sessions to enhance team performance and maintain high service standards.
- Developed and implemented security procedures to mitigate risks and improve operational efficiency.
- Coordinated incident response efforts, effectively managing emergency situations and minimizing disruptions.
- Monitored surveillance systems, analyzing data to identify potential security threats and vulnerabilities.
- Collaborated with healthcare staff to address security concerns, fostering a safe environment for patients and employees.
- Led investigations into security breaches, documenting findings and recommending corrective actions as necessary.
- Evaluated staff performance through regular assessments, providing feedback to promote professional growth and development.
- Supervised a team of security officers, ensuring adherence to company policies and maintaining high morale among staff members.
Security Officer
Home Health Services
06.2016 - 06.2018
- Monitored premises to ensure safety and security of clients and staff.
- Conducted routine inspections to identify potential hazards and vulnerabilities.
- Responded effectively to incidents, providing immediate assistance and reporting outcomes.
- Implemented access control measures to regulate entry into facilities and safeguard sensitive areas.
- Documented security events and incidents accurately for compliance and reporting purposes.
- Trained new team members on safety protocols and emergency response procedures.
- Collaborated with health professionals to maintain secure environments for patient care.
- Assisted in developing safety protocols to enhance overall security measures within the organization.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Education
Bachelor of Science - Aviation Management
Middle Tennessee State University
Murfreesboro, TN05-2023
High School Diploma -
Germantown High School
Germantown, TN05-2018
Skills
- Staff supervision
- Training development
- Care coordination
- Performance evaluation
- Operational efficiency
- Crisis management
- Compliance adherence
- Security procedures
- Team collaboration
- Scheduling management
- Quality assurance
- Communication skills
- Data analysis
- Emergency preparedness
Timeline
Direct Support Professional Supervisor
Workhealth Solutions
08.2021 - Current
Security Officer Supervisor
Home Health Services
06.2018 - 08.2021
Security Officer
Home Health Services
06.2016 - 06.2018
Bachelor of Science - Aviation Management
Middle Tennessee State University
High School Diploma -
Germantown High School