Lael Bailey
La Quinta,CA
Summary
Professional restaurant consultant with proven track record in enhancing operational efficiency, boosting revenue, and improving customer satisfaction. Strong focus on team collaboration and achieving results, adaptable to changing needs. Expertise in menu development, staff training, and market analysis paired with excellent leadership and communication skills. Highly reliable and results-driven with passion for elevating dining experiences.
Overview
11
11
years of professional experience
Work History
Restaurant Consultant
Sweet Basil
05.2020 - 02.2021
- Provided consulting services opening a restaurant on El Paseo.
- Designed interior with owner to maximize profitability and customer experience.
- Assisted in menu development, staff hiring, FOH procedures and best practices.
- Created website, took marketing photos, developed initial marketing strategy.
Manager and Event Coordinator
The Savoy
02.2013 - 07.2014
- Maximized performance by monitoring daily activities and mentoring team members.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Maintained accurate records of all event expenditures, ensuring budget compliance across multiple projects.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
General Manager
Bin Wine Cafe
05.2011 - 02.2013
- Trained and guided team members to maintain high productivity and performance metrics.
- Developed and implemented strategies to increase sales and profitability.
- Drove the successful execution of numerous large-scale events/promotions while closely managing costs/budgetary constraints associated with event planning/management activities.
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
Hostess to FOH Manager
Bin 36
05.2010 - 05.2011
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Helped facilitate cooperation between service and kitchen staff to professionally meet guest needs and resolve problems.
- Developed and maintained courteous and effective working relationships.
Education
Bachelor of Science - Philosophy And Political Science
University of San Diego
San Diego, CA05-2008
Skills
- Food Safety
- Wine pairing knowledge
- Time Management
- Hospitality Management
- Staff Training
- Menu development
- Design improvements
- Local Marketing
- Problem-solving capabilities
- Sanitary Regulation
- Attention to Detail
- Multitasking
Timeline
Restaurant Consultant
Sweet Basil
05.2020 - 02.2021
Manager and Event Coordinator
The Savoy
02.2013 - 07.2014
General Manager
Bin Wine Cafe
05.2011 - 02.2013
Hostess to FOH Manager
Bin 36
05.2010 - 05.2011
Bachelor of Science - Philosophy And Political Science
University of San Diego
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