Summary
Overview
Work History
Education
Skills
Timeline
Receptionist

Juanito Laforga

Hayward,CA

Summary

Dynamic Lab Manager at HP Inc. with a proven track record in enhancing lab efficiency through strategic equipment upgrades and preventive maintenance. Skilled in 3D printing technologies and adept at problem-solving, I successfully managed inventory and logistics, ensuring seamless operations while fostering cross-functional teamwork. Committed to delivering high-quality results in fast-paced environments.

Overview

15
15
years of professional experience

Work History

Lab Manager

HP Inc.
09.2017 - Current
  • Manage and maintain 3D printers
  • 3D model optimization and slicing for 3D print production
  • 3D printer maintenance and cleaning
  • Improved lab efficiency by implementing equipment upgrades.
  • Implemented preventive maintenance programs for critical equipment, extending service life while reducing downtime due to repairs or malfunctions.
  • Kept equipment maintained, facility clean, and organized and inventory stocked to maximize performance.
  • 3D scanning and model repair/reconstruction
  • Inventory management of consumable materials used in the 3d printing process
  • Network LAN/WAN management of network 3D Print Lab
  • Feasibility testing and review of new emerging 3D technologies
  • Manage allocation and fulfillment of development hardware to all Consumer ID Studio teams.
  • Design, configure and build prototype computer systems for general and or specific tasks and environments. Re-image computers to the latest build.
  • Manage the logistics of ordering and tracking parts for early prototyping and engineering builds throughout development. Help support events when needed.
  • System/Network Administrator and technical advisor on all ID Studio related technical issues. Trouble-shooting any issues that may arise. Install and support all network related equipment.
  • Prototype Development: Contributed to the design and production of prototypes using 3D printing and scanning technology.
  • Provide full Lab Inspections annually to comply with OSHA and HP regulations.

Senior QA Lead

HP Inc.
01.2014 - 09.2017
  • Performed Hardware/Re-work Changes SI to PV/MVB Product cycles; Windows 8.1/10 RS4 Upgrade Support. Special SW/App Updates. Performed all firmware updates and any reworks. Repair/Refurbishing and recycling of all Sprout AIO units.
  • Managed shipping and receiving of prototype parts. Managed inventory of on all Sprout related parts and accessories. Help with support for any RMA related replacements.
  • Directly responsible for setting up and maintaining each Sprout Unit in Every MSFT and BBY Store during product launch.
  • Managed testing resources effectively, ensuring timely completion of projects while maintaining high-quality standards.
  • Acted as key point of contact for all QA aspects of releases by providing QA services and coordinating QA resources internally and externally.

QA Test Engineer

HP Inc.
05.2010 - 01.2014
  • Installed companies software on computers with multiple operating systems and hardware set ups for debugging and stability
  • Supported successful product launches by rigorously testing functionalities in diverse environments and configurations.
  • Configured computers with various hardware and software to cover multiple different computing environments
  • Enhanced software quality by developing comprehensive test plans and executing various test cases.
  • Contributed to project planning by providing accurate time estimates for QA tasks and deliverables.
  • Maintained project documentation, including test plans, test cases, and defect reports to facilitate knowledge transfer among team members.
  • Monitored resolution of bugs, tested fixes, and helped developers tackle ongoing problems by providing QA perspective.

Education

Bachelor of Arts - Industrial Design

CCA
San Francisco, CA
05.2007

Skills

  • Proficient in computer hardware configuration
  • Problem-solving expertise
  • Hardware maintenance and diagnosis
  • Repair and upkeep of scanning equipment
  • Design and configure computer systems
  • Bios configuration expertise
  • Experience with various 3D printing technologies
  • FDM and SLA printer development
  • Skilled in managing Windows environments
  • Experienced with MS Office and Open Office suites
  • Skilled in utilizing 3D scanning tools
  • -Operating system optimizations, virus malware removal/prevention and firewall configuration
  • -Administering and monitoring performance of LAN/WAN networks using remote connection tools
  • Experienced with 3D design tools
  • Experience with slicing software for 3D printing
  • Proficient in computer applications
  • Skilled in simultaneous task execution
  • Prioritization and scheduling
  • Strong task management
  • Clear interpersonal communication
  • Meticulous attention to detail
  • Reliable and accountable
  • Versatile in dynamic environments
  • Effective problem resolution
  • Cross-functional teamwork

Timeline

Lab Manager

HP Inc.
09.2017 - Current

Senior QA Lead

HP Inc.
01.2014 - 09.2017

QA Test Engineer

HP Inc.
05.2010 - 01.2014

Bachelor of Arts - Industrial Design

CCA

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Juanito Laforga