Focused student with knowledge of customer service, data entry and records management. Aiming to leverage my abilities to successfully fill the vacancy at your company. Frequently praised as detail-oriented by my peers, I can be relied upon to help your company achieve its goals.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Medical Assistant
Golisano Children's Hospital / Ophthalmology
06.2024 - Current
Sanitized, restocked, and organized exam rooms and medical equipment.
Obtained client medical history, medication information, symptoms, and allergies.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Performed medical records management, including filing, organizing and scanning documents.
Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
Applied eye medications and drops to dilate pupils in preparation for examinations.
Triaged phone calls from patients and outside contacts and handled in order of importance.
Provided exceptional customer service to all patients, addressing concerns promptly and compassionately.
Administered visual acuity tests to measure patient ability to see clearly at different distances and identify visual impairments.
Maintained a clean and organized work environment for optimal patient care and equipment maintenance.
OPHTHALMIC TECHNICIAN
Eye Centers Of Florida
05.2021 - Current
Sterilized ophthalmic and surgical instruments.
Instructed patients in care and use of contact lenses.
Called patients to inquire about post-operative status and recovery.
Maintained ophthalmic instruments and equipment.
Measured and recorded lens power using lensometers.
Took and documented patients' medical histories.
Assisted physicians in performing ophthalmic procedures, including surgery.
Administered topical ophthalmic and oral medications.
HOUSEKEEPER
Health Park
01.2019 - 10.2020
Greeted guests and employees, delivering friendly service in interactions.
Delivered room service items and removed leftover waste after use.
Washed tub and shower basins and cleaned shower curtains.
Notified supervisors of damaged equipment and hazardous conditions in rooms and lobby areas.
Emptied trash cans and carried full trash bags to dumpsters and outside garbage bins.
Scheduled maintenance on cleaning equipment and machines to prevent malfunctions.
Respected guest property and privacy by changing cleaning schedules and returning misplaced items.
Sanitized tables and countertops with cleaning solutions.
Registered Nurse, Pediatric ICU at Golisano Children's Hospital At Strong MemorialRegistered Nurse, Pediatric ICU at Golisano Children's Hospital At Strong Memorial
Registered Nurse, Intensive Care Unit at Golisano Children's Hospital of Southwest FloridaRegistered Nurse, Intensive Care Unit at Golisano Children's Hospital of Southwest Florida