Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
Timeline
Generic

Laiba Alam

Garland

Summary

Motivated and detail-oriented undergraduate student with strong customer service skills, multilingual communication abilities, and healthcare training. Seeking an opportunity to contribute to the administrative and clinical support skills while continuing my education. And clinical support skills while continuing education in nursing.

Overview

2
2
years of professional experience

Work History

Mr car shine body shop
Garland
03.2023 - Current
  • Organized customer appointments and managed vehicle repair scheduling to optimize workflow.
  • Maintained accurate records of customer interactions and transactions in the database.
  • Assisted with invoice preparation and payment management for services provided.
  • Resolved inquiries and issues to enhance customer satisfaction with services.
  • Tracked supplies and ordered materials to support inventory management.
  • Implemented filing systems to improve document retrieval efficiency.
  • Answered phone calls, providing information or directing inquiries appropriately.
  • Proofread materials for accuracy, completeness, and compliance with policies.

Education

Associate of Science - Nursing

Collin County Community College
Plano, TX
12-2025

Skills

  • Customer service
  • Critical thinking
  • Appointment scheduling
  • Inventory management
  • Data management
  • Team management
  • Problem resolution
  • Microsoft Office Suite
  • Organizational skills
  • Multilingual:Urdu, Punjabi, Hindi, English

Languages

Urdu
Native/ Bilingual
Hindi
Native/ Bilingual
Punjabi
Native/ Bilingual

Accomplishments

  • CPR certified

Timeline

Mr car shine body shop
03.2023 - Current

Associate of Science - Nursing

Collin County Community College
Laiba Alam