Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

LAIKEN CHESSER

Mt. Sterling,KY

Summary

Performance driven assistant store manager with several-year record of accomplishment in exceeding revenue and profit goals while controlling inventory shrinkage and loss percentages. Experienced in monitoring inventory levels, overseeing merchandising and coordinating stock rotation to minimize obsolescence. Enthusiastic, industrious and diligent management paired with skill and fortitude to thrive in dynamic, customer-centric work settings.

Overview

10
10
years of professional experience

Work History

Assistant Store Manager

Kroger
, KY
06.2020 - Current
  • Responsible for assisting with the overall day-to-day operations including delegating and supervising employees, setting schedules, hiring and training new employees, resolving workplace conflict, reducing turnover, increasing retention and enacting disciplinary measures while ensuring customer satisfaction
  • Lead teams in the planning, implementation and execution of merchandising and operating initiatives to maximize sales and profits and ensure associates and location comply with laws and regulations
  • Supervise and coach direct reports on the performance of Associates duties; complete performance reviews and provide feedback to direct reports.

General Merchandise Support Manager

Walmart
Mt. Sterling, KY
08.2019 - 06.2020
  • Responsible for addressing customer concerns quickly and efficiently; handle basic staffing issues and ensure associates are adequately trained in current policies and procedures; prepare yearly reviews for eligible associates and provide constructive feedback; operate cash registers when required to reduce customer wait times; meet specific growth and sales goals as established by upper management; work directly with loss prevention to help reduce losses; and assist the store manager with specific tasks as directed.

Fresh Production Supervisor

Walmart
12.2018 - 08.2019
  • Responsible for all the functions of the bakery and deli departments and oversee staff and implement strategies to increase productivity and sales.

Fresh Production Associate

Walmart
08.2018 - 12.2018
  • Responsible for ensuring high quality products are available including packaging ready- to-sell products in proper containers and stock display; prepare and serve ready-to-eat food; assist customers in ordering cakes, fulfilling deli orders, or finding the right produce as well as maintaining a clean and sanitized department.

Shift Manager

Arby's
Morehead, KY
02.2016 - 08.2018
  • Responsible for general operations of the restaurant including customer satisfaction, supervising and training employees, inventory control, record keeping, retention, and preparing food.

Crew Member

Arby's
10.2015 - 02.2016
  • Responsible for food orders, cash handling, food preparation, interaction with customers, and cleanliness of the restaurant.

Crew Member

Lee's Famous Recipe
Lawrenceburg, KY
08.2014 - 08.2015
  • Responsible for food orders, cash handling, food preparation, interaction with customers, and cleanliness of the restaurant.

Education

Bachelor's Degree - Business Management

Morehead State University
Morehead, KY
05.2019

Diploma -

Anderson County High School
Lawrenceburg, KY
05.2015

Skills

  • Inventory Management
  • Loss Prevention
  • Operational Management
  • Customer Relations
  • Store operations
  • Employee Scheduling
  • Order Management
  • Employee Policy Implementation

References

  • Raymond - Frito Lay, 912-614-5686
  • Bobby Money - Frito Lay, 606-776-4236

Timeline

Assistant Store Manager

Kroger
06.2020 - Current

General Merchandise Support Manager

Walmart
08.2019 - 06.2020

Fresh Production Supervisor

Walmart
12.2018 - 08.2019

Fresh Production Associate

Walmart
08.2018 - 12.2018

Shift Manager

Arby's
02.2016 - 08.2018

Crew Member

Arby's
10.2015 - 02.2016

Crew Member

Lee's Famous Recipe
08.2014 - 08.2015

Bachelor's Degree - Business Management

Morehead State University

Diploma -

Anderson County High School

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